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    Job Summary To drive growth and profitability in all assigned products through risk selection, pricing, negotiation, sales, retention, and quality service. Job Accountabilities - Key Accountabilities Actively manage daily work processes of designated territory to achieve operational and strategic objectives. Analyze needs, develop and recommend alternatives...

Marketing specialist

2 months ago


na, Malaysia Zurich Australian Insurance Ltd. Full time
Job Title: Growth and Profitability Specialist

Zurich is a company that thrives on innovation and challenges the status quo. We take a positive approach, focusing on what can go right, and value the experience and expertise of our employees.

Job Summary

To drive growth and profitability in assigned products through strategic planning, negotiation, sales, and quality service.

Key Responsibilities
  • Operational Management: Manage daily work processes to achieve operational and strategic objectives.
  • Process Improvement: Analyze needs and develop recommendations for process improvements, customer service, or products.
  • Project Leadership: Lead short-term projects with defined scopes.
  • Customer Relationships: Develop and maintain profitable relationships with new and existing customers.
  • Customer Support: Assist customers with loss prevention meetings, claims issues, and product training.
  • Training and Development: Provide training to customers and personnel on products and services.
  • Technical Advice: Provide technical advice to enable customers to solve problems or improve business.
  • Customer Engagement: Develop and maintain positive customer relationships through regular meetings.
  • Trend Analysis: Anticipate customer needs and monitor trends to recommend changes.
  • Issue Resolution: Resolve technical issues within the function or unit.