Senior Digital Marketing Executive

1 month ago


Lot Bukit Bintang Kuala Lumpur Malaysia Pan Pacific Retail Management Malaysia Sdn Bhd Full time
Assists in matters including day-to-day liaison with store operations, IT team and CS team.

Work with Merchandising team on product information preparation, product activations and deactivation, product tagging, price changes and website product checks.

Work with Regional Marketing on product descriptions, product images, copywriting, marketing communications support alignment etc.
Work with Finance team on providing supporting information for finance reconciliation.
Collaboration and partnership with vendor and potential vendor and standardize operations processes.
Solving customer service issues and proactively implementing strategies to improve customer service standards.

Acts as the focal point to resolve customer issues/queries on the various digital platforms like Social Media, E-commerce platforms, Website and Mobile app.

Perform any other ad-hoc duties as assigned.

Degree in Marketing, Business or equivalent qualificationsAt least 3 years of working experience in a related field is requiredExperience in planning, executing and managing campaigns and promotions for consumersExperience in retail marketing, digital marketing and/or loyalty program managementDemonstrate competency in project management, project operations and launchesHave strong analytical skills to produce outcome and process-related reports and derive valuable insights and analysis that can be actionableCreative, resourceful and up-to-date with the latest trends and best practices of marketingStrong communication, presentation and interpersonal skillsSelf-motivated and able to work independently as well as part of a team

Staff DiscountMedical Benefit (Insurance & Hospitalization coverage)EPF, SOCSO & EISCareer Progression

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