Quality assuarance

Responsibilities1. To report to the Head of Department on daily quality efficiency. To highlight to the Head of Department on anyproblem that needs his attention.2. To updated and informed customer complaint on daily asaichii) Information given for isssue & requirement for customer complaintii) Information for activity Internal Quality Audit, Customer Audit & SIRIM Audit3. To deal with any complaint arises from customer regarding company's part/product4. To investigate whether the complaint and Original Failure Part (OFP) comes from our sides or customer's fault5. To submit report to customer by following customer time frame6. Responsible in reporting to customer regarding sorting, rework or improvement activites dueto customer complaints7. To liaise and initiate meeting with other department/section to solve problems regarding customercomplaints and prevent the occurrence of any non-conformitiesi) Issuing ICAR and must to reply within 3 days from the date given8. To update related quality document such as Control Plan, PFMEA, Process Flow, Quality Alert,checksheet etc whenever complaint arises 4.

17 QR 020 REV :
A1 (Customer Complaint Verification Checklist)9. To verify effectiveness of action taken with specific production lot sampling, once for 3 months10. To conduct internal product audit for problematic parts.11. To assist and report to the Head of Plant on daily quality efficiency. To highlight to the HOPon any problem that needs his/her attention.12. Monitoring trend of customer complaint on daily, weekly & monthly basis13. To prepare report for weekly meeting and Management Review Meeting14.

Responsible for Temporary Adoption Application (TAA) with customers includingpreparing related documents and samples for approvalPay:
From RM1,500.00 per month
Benefits:

• Maternity leave
• Parental leaveSchedule:
• Early shift

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