Sales Executive, Beverage

3 weeks ago


Malaysia The Coffee Bean Full time

Last Updated on 10 Mar '24
Expiring on 28 Mar '24

RM 3500 / month

Job Responsibilities:

  • Increase and optimize the level of activity and expand it:

    • Manages a portfolio of customers. Conducts required daily sales visits and ensures achievement of required sales and profit margin targets

    • Focuses on key account retention and growth by insuring proper contact to develop and provide custom made solutions that adds value and solidifies the partnership

    • Identifies sales opportunities (new account or new product) by using market knowledge.

    • Works closely with sales team and category specialist to develop effective sales strategies
  • Increase stock Keeping Unit (SKU) penetration and off take level while optimizing profitability:

    •Is able to identify a need and recommend the right product for each customer

    • Advices customer, provides personalized solutions through a professional and technical approach to help fix identified issues

    • Grows or increases usage of current products applying technical knowledge, introduce new recipe ideas or concepts that can respond to a need or fulfil a new trend

    • Plays a key role in sampling distribution and customer feedback collection

    • Ensures that tenders are prepared, documented and submitted in a timely and professional manner, if needed
  • Maintains high level of Customer Satisfaction:

    • Works on high level of satisfaction among his customers

    • Communicates and coordinates with other CFF resources such as Sales Manager, Marketing and Operations to meet and exceed customer satisfaction at all times

    • Proactively checks products quality/ availability to avoid complaints

    • Manages and records customer complaints according to CFF standards, proposes solution, takes action and involves management or suppliers when necessary
  • Market Intelligence:

    • Has advanced knowledge of market situation, trends and opportunities in his scope.

    • Is proactive in collecting feedback from the field, including customer feedback, competitor activities, new trends, business opportunities

    • Coordinate with management to guaranty information is circulated.
  • Stock management and Forecasting:

    • Supports effective stock management by providing sales forecasts of accounts needs

    • Is aware of supply schedule & stock position on category of products, anticipate issues (shortage, overstock)

    • Proposes solution to avoid/ fix stock problem and avoid wastage or product unavailability
  • Reporting:

    • Records daily customer visits in required format

    • Provide report base on management requirement (stock/ sales analysis, etc.)

Requirements:

• Candidate must possess at least SPM/ "O" Level or certificate/Diploma

• Mature, self- motivated and independent individual with good interpersonal skill

• 2 years related experience in Food & beverage industry

• Computer Literate: Office Microsoft

• Language required: English and Mandarin

  • Location: Selangor
  • Job Type: Full Time
  • Timing / Shifts: 5 Day Week
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X
Last Updated on 10 Mar '24
Expiring on 28 Mar '24

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