Head of Branch, Klang

3 weeks ago

Malaysia AFFIN Group Full time
Create your future with Affin You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too.

Marketing, Business Development and Collaboration

  • Recruit new performing CDR and MR within the work location.
  • Understand what other Participating Organization is offering to CDR and clients.
  • Organize events and roadshows to grow AHIBB's brand awareness within the local community.
  • Promote all AHIBB's products and ensure that the branch has diversified income sources.
  • Build a good rapport with Affin Bank Berhad ("ABB") and other Banking Group's companies' Business Unit and sales representatives for client/business referrals.

Support to Sales and Operation staff

  • Work with Branch responsible Person ("BRP") and Branch Sec Ops to ensure that settlement, payment, client cash deposit/withdrawal request is being attended on a timely basis.
  • To attend issues which can be settled immediately such as account suspended and password issue.
  • To assist CDR, SDR, CFBR and MR to rectify issues on a timely basis to avoid inconvenience to the client.
  • Introducing new products to CDR, SDR, CFBR and MR.
  • Get feedback from the ground and inform Management on possible enhancement and improvement.

Credit Control

  • Assist Branch Ops to follow up with CDR and SDR on clients' contra losses.
  • Inform/advise CDR to revise client's trading limit if required.

Administration

  • Keep the branch in good condition, ensure that office rental and licensed are being renewed.

Regulatory and Business Continuity

  • Responsible for all regulatory enquiries at branch level and delegating tasks to BRP if required.
  • Report of any business disruption or non-compliance activities to Compliance and Risk Management department on a timely basis.

People are the heart of AFFIN BANK. We have a positive and supportive environment where we celebrate people's personal growth and encourage them to be the best versions of themselves, both in the workplace and in their community.

Get In Touch

Join AFFIN as we evolve to become a financial institution of the future, embracing innovation and technology to deliver unrivaled customer service. We're looking for colleagues who share our values and are ready to live them every day.

Explore the exciting opportunities and make a real impact on the future of finance. Come be a part of our journey today AFFIN

"Always About You"

At AFFIN, we strive to always connect and engage with our customers, to understand their changing needs and aspirations better. It represents our passion and commitment to the community we operate in, enabling us to quickly respond to changes and provide a personalised experience. At AFFIN, our people are aligned to our values of customer centricity, creativity and value creation. Our tagline "Always about you", was crafted to drive loyalty and build our reputation as a creative and innovative financial organisation. Our people are at the heart of what we do and remain the focus of our customer centric culture. It's about the initiatives we take in understanding and prioritising our stakeholders; our customers, employees and shareholders. As we venture through this metamorphosis journey, we are aware of their ever-changing needs and are embracing the new ways of this digital dimension. We put our hearts and minds into everything we do, to ensure that everyone we touch, receives unrivalled customer service. #J-18808-Ljbffr

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