Program Manager

2 weeks ago


Malaysia Flextronics - The Flex Company Full time

Flex is a leading diversified manufacturing partner that empowers market-leading brands to design, build, and deliver innovative products that make a positive impact on the world.

We believe in the power of diversity and inclusion, fostering a workplace culture that values uniqueness as a competitive edge. Our community is built on respect, inclusivity, and collaboration, enabling our people to push the limits of innovation and create value for people's lives.

Job Title: Program Manager

As a Program Manager at Flex, you will have the opportunity to make a meaningful difference and invest in your growth in a supportive, inclusive, and collaborative environment. If you're excited about this role but don't meet every requirement, we encourage you to join us and create something extraordinary.

Job Summary

We're seeking a skilled Program Manager to join our extraordinary teams in Flex PTP. Reporting to the Senior Program Manager, this role is responsible for guiding cross-functional experts in delivering customer-focused products and services. The Program Manager will oversee the development and implementation of project, pricing, and program strategies to continue delivering value to the business and its customers.

Key Responsibilities:
  • Organize, plan, and direct program schedules and budgets.
  • Track relevant metrics and drive action items based on results.
  • Provide expertise with contract negotiations as required.
  • Oversee interdepartmental activities to ensure completion of product development timelines, delivery, quality, and business metrics.
  • Review program proposals or plans to resolve time frames, funding requirements, procedures, staffing requirements, and resource allocation.
  • Establish work plans and staffing for each program phase and arrange for personnel recruitment or assignment.
  • Manage product life cycle activities with P&L and customer satisfaction, controlling different accounts of varying complexities.
  • Act as the primary channel of communication for customers and escalate issues as needed.
  • Conduct customer satisfaction reviews and implement corrective actions.
  • Maintain current and develop additional business with customers.
  • Monitor and track project and program deliverables.
  • Be accountable for maintaining excellent customer relations with new and existing customers.
  • Oversee production sites for projects, costs, and customer-related matters through business and expertise.
Requirements:
  • Bachelor's degree in engineering or a related field or equivalent experience.
  • Minimum of 7 years of experience in program administration/management or a related area.
  • Advanced operations, technical, and people/process skills, as well as customer (external and internal) relationship skills.
  • Knowledge of multiple functional technologies/processes, industries, or functions, and understanding of interdependencies of such processes at the site.
  • Accountability for program wellness.
  • Expert knowledge of the function and a thorough understanding of Flex and related business.
  • Detailed expertise in complex functional/technical areas or broad breadth of knowledge in multiple areas.
  • Understanding of the strategic impact of the function across sites.
What We Offer:
  • Full range of medical benefits, dental, vision.
  • Life Insurance.
  • PTO.

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law.


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