Senior IT Business Analyst

7 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Danaher Full time

Be part of something altogether life-changing

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

The Senior IT Business Analyst – BI and RPA Solutions for Cytiva is responsible for bridging the gap between business needs and technology solutions, focusing on Business Intelligence and RPA Solutions within APAC/China.

This position is part of the Global IT located in Malaysia/Singapore and will be working in a hybrid/remote model depending on work location. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

In this role, you will have the opportunity to:

1. Requirements Gathering and Analysis:

  • Work closely with business stakeholders to understand their needs, pain points, and objectives related to BI and RPA.
  • Elicit, document, and prioritize business requirements, ensuring alignment with organizational goals.
  • Analyze existing processes and identify opportunities for automation using RPA.

2. Solution Design and Documentation:

  • Translate business requirements into detailed functional specifications for BI dashboards, reports, and RPA bots.
  • Collaborate with technical teams to design efficient and effective solutions.
  • Create process flow diagrams, user stories, and use cases.

3. Project Management:

  • Monitor project progress, track milestones, and manage risks.
  • Ensure timely delivery of BI and RPA solutions.

4. Stakeholder Communication:

  • Act as a liaison between business users, IT teams, and external vendors.
  • Communicate project updates, status reports, and potential roadblocks to relevant stakeholders.

5. Testing and Quality Assurance:

  • Participate in user acceptance testing (UAT) for BI dashboards and RPA bots.
  • Validate data accuracy, system functionality, and adherence to business requirements.

6. Training and Support:

  • Train end-users on BI tools and RPA processes.
  • Provide ongoing support and address user queries related to BI and RPA.

The essential requirements of the job include:

  • 3-5 years' experience as a Business Analyst in BI and/or RPA projects in a multi-national organization
  • Ability to communicate in English and Mandarin
  • Proficiency in data analysis, requirements elicitation, and process modeling
  • Strong communication skills and ability to collaborate with diverse teams.
  • Strong Hands-on Experience with BI tools (e.g., Qlik, Power BI) to create dashboards and reports, with knowledge and willingness to learn RPA platforms.
  • Problem-solving mindset and attention to details.

It would be a plus if you also possess previous experience in:

  • Project Management Knowledge and Experience is a plus
  • Experience delivering RPA solutions would be advantageous.
  • Willingness to always learn new concepts and technologies like AI/ML is highly desirable

This position is being offered through Pall, a Danaher group company providing services in Malaysia to beneficiary Cytiva.

#LI-SS3 #LI-Hybrid #LI-Remote

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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