Foreign luxury brand customer support
4 weeks ago
- Provide appropriate support through phone calls and messages as the face of the brand.
- Deeply understand customer needs and provide support tailored to each individual customer until the problem is resolved.
- Provide professional and accurate solutions to build better relationships with customers.
- Accurately listen to user feedback and provide feedback to the company.
- If there is a problem, proactively communicate with the team and manager to continue to achieve high customer satisfaction.
We are looking for additional staff to expand the project
Joining Date:
As soon as possible
[Attractive Points]
Since you will basically be dealing with Japanese customers, Japanese only is OK
This is a recommended position for those who are not confident in English but would like to take on a challenge overseas
[Career Path]
TDCX is very supportive of the growth of each employee, and regardless of length of employment, you can be promoted or involved in management as a manager depending on the results of your hard work.
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