Foreign luxury brand customer support

4 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Malaysia Sdn Bhd Full time
[Job Description]

  • Provide appropriate support through phone calls and messages as the face of the brand.
  • Deeply understand customer needs and provide support tailored to each individual customer until the problem is resolved.
  • Provide professional and accurate solutions to build better relationships with customers.
  • Accurately listen to user feedback and provide feedback to the company.
  • If there is a problem, proactively communicate with the team and manager to continue to achieve high customer satisfaction.
[Recruitment Background]

We are looking for additional staff to expand the project

Joining Date:
As soon as possible

[Attractive Points]

Since you will basically be dealing with Japanese customers, Japanese only is OK

This is a recommended position for those who are not confident in English but would like to take on a challenge overseas

[Career Path]


TDCX is very supportive of the growth of each employee, and regardless of length of employment, you can be promoted or involved in management as a manager depending on the results of your hard work.



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