Application Specialist

Found in: beBee jobs MY - 1 week ago

Malaysia ITS Science & Medical Pte Ltd Full time

Biotechnology & Genetics (Science & Technology)

As an integral part of the sales team, the Application Specialist works alongside with the sales people to drive revenue and market growth of products and related services.

RESPONSIBILITIES

  • Provide pre-sales supports such as product demonstrations and technical presentations
  • Take lead in scientific/ experimental design discussions to analyze customers' needs and match them with our product offerings
  • Responsible for post-sales activities such as applications, hardware and software hands-on training
  • Collaborate closely with customers to address queries, troubleshoot issues, and provide training on product features, functions, and optimal usage
  • Deliver on-site user application support to customers
  • Conduct user meetings, workshops, seminars
  • Preparation of technical documents and reports
  • Manage demo lab and ensure good laboratory practices: demo instruments, facilities and chemical inventory
  • Support sales team in accounts/ customers management and sales & marketing activities to achieve growth target as a team

REQUIREMENTS

  • Minimum Master / PhD in Life Sciences, Biological Sciences, Biomedical Engineering, Microbiology, Biomedical Science, Biotechnology or related disciplines
  • At least 2-3 years of hands-on experience of scientific equipment operation and troubleshooting as well as laboratory inventory management
  • Team player with a great attitude
  • Willing to learn and involve actively in pre-sales market survey and business development
  • Sense and interpersonal skills of customer relationship
  • Comfortable working in a dynamic, changing environment
  • Demonstrate ability to handle work professionally, independently, and efficiently

BENEFITS

  • Attractive remuneration package
  • Five-day work week
  • Medical benefits
Company information

Registration No.

G

Your application will include the following questions:

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