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Manager, key account

2 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia TIME's Group Full time

Account & Relationship Management (Sales) Full time Add expected salary to your profile for insights A Key Account Manager (KAM) is responsible for managing and developing relationships with key customers, typically large retail chains, wholesalers, or distributors.

This role needs to ensure that the company's products are optimally positioned in the market, achieving sales targets, and contributing to overall business growth.


Key Responsibilities:

Account Management:
Develop and maintain strong relationships with key accounts, including large retailers, wholesalers, and distributors. Act as the primary point of contact for key clients, addressing any issues or concerns promptly. Understand the client's needs and business objectives, and align them with the company's product offerings.

Sales and Revenue Growth:
Drive sales growth by identifying opportunities within existing accounts and securing new business. Achieve sales targets and key performance indicators (KPIs) as set by the company. Negotiate contracts, pricing, and terms of trade with key accounts to maximize profitability.

Relationship Management:

  • Build and maintain strong relationships with key clients, stakeholders, and partners. Act as the primary point of contact for business development-related inquiries and negotiations.

Marlet & Competitive Analysis:

  • Monitor market trends, competitor activities, and consumer behavior to identify opportunities and threats.
  • Provide regular reports and insights to management on the performance of key accounts and market dynamics

Product & Promotion Management:

  • Work with the marketing team to develop and implement promotional strategies that drive product visibility and sales within key accounts.
  • Ensure that the company's products are appropriately stocked, displayed, and promoted in key accounts.

Inventory & Supply Chain Management:

  • Coordinate with the supply chain team to ensure that key accounts have the necessary stock levels and that orders are fulfilled efficiently.
  • Monitor inventory levels and work with clients to optimize order cycles

Reporting & Documentation:

  • Maintain accurate records of all sales activities, customer interactions, and account management processes.
  • Provide regular reports on account performance, sales forecasts, and other relevant metrics to management

Qualifications:

Education:
Bachelor's degree in Business Administration, Marketing, or a related field. An MBA or relevant advanced degree is preferred.

Experience:
Minimum of 5 years of experience in business development, sales, or a related field within the FMCG industry

Skills:
Strong understanding of FMCG market dynamics and consumer behavior. Proven track record of achieving sales targets and driving business growth. Excellent negotiation, communication, and interpersonal skills. Analytical mindset with the ability to interpret data and make data-driven decisions. Proficiency in Microsoft Office Suite (Word, Excel, Power Point) and CRM software. Ability to work independently and as part of a team. Strong project management and organizational skills.

Strategic Thinking:
Ability to develop and implement long-term business strategies

Customer Focus:
Strong dedication to meeting the expectations and requirements of internal and external customers

Innovative Mindset:
Ability to generate new ideas and approaches to drive business growth

Results-Driven:
Focused on achieving goals and delivering quality results

Adaptability:
Ability to adapt to changing market conditions and business needs

Working Conditions:

Travel:
Willingness to travel as required to meet with clients, partners, and stakeholders

Environment:
Primarily office-based with occasional visits to client sites, trade shows, and industry events.

Company information Registration No W Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? How many years' experience do you have as an Accounts Role? Do you have experience in a sales role? Are you willing to travel for this role when required? Report this job advert Don't provide your bank or credit card details when applying for jobs.

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