Site Reliability Engineer

2 weeks ago


Malaysia Swift Full time
Description Summary

The ideal candidate will possess a strong technical foundation in software development within an enterprise environment. Responsible for designing, developing, testing, delivering, and supporting large-scale data pipelines with big data technologies such as Elasticsearch, Logstash, Kibana, Kafka, etc. Ability to build strong partnerships with internal customers and other delivery organizations inside SWIFT. Engineering candidates who are passionate in automation are encouraged to apply for the role.

What to Expect?
  1. Take ownership of incidents across designated clusters and automate incident resolution.
  2. Analyse and enhance reliability aspects of products and services, including post-incident reviews and reduction of toil.
  3. Automate repetitive tasks without enduring value across various tools
  4. Provide innovative solutions and remove roadblocks, demonstrating out-of-the-box thinking in a diverse tool and environment landscape.
  5. Define Service Level Objectives (SLOs) and Service Level Indicators (SLIs)
  6. Exhibit a strong interest in large-scale distributed systems.
  7. Contribute to incident response efforts and perform on-call duties.
  8. Meet key metrics including Automation Rate, Automation Success Rate, Mean Time to Detect, Mean Time to Repair, and SLIs defined based on business needs.
What will make you successful?

Bachelor's/Master's degree in Engineering, Computer Science, IT, or equivalent experience. Minimum 3 years of experience in Site Reliability Engineering or as a DevOps engineer. Fluency in English for effective communication. Experience working in an Agile-driven team. Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity. Demonstrated ability to collaborate with local and remote teams in different time zones. Extensive background in providing maintenance and support for deployed systems. Strong critical thinking and problem-solving skills.

Compulsory Technical Experience and Knowledge:

Proficient in Unix commands. Strong understanding of cloud concepts, DevOps best practices, and CI/CD pipelines. Extensive technical expertise in Java full-stack / python development. Proficiency in CI/CD tools. Advance Deployment experience with Ansible, Helm, ArgoCD. Experience with microservices development and understanding auto-scaling. Experience with REST API integration and design.

Candidates with the following Technical Skills will have an Advantage:

Familiarity with building application logging solutions and log management. Platform knowledge: RHEL, Openshift. Pipeline: Jenkins, Cloudbees.

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