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Claims Representative A

2 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia The Cigna Group Full time
The job profile for this position is Claims Representative A, which is a Band 1 Professional Career Track Role.

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Job content
Claims processing
- Assessing and processing claims for medical expenses while always bearing in mind the importance of medical confidentiality.
- Accurate data input to the system applications.
- Positioning him/herself analytically and critically in the context of cost management and in respect of existing working methods.
- Following up his/her own workload (volume and timing): keeping an eye on chronology and processing time of the work volume and taking suitable actions.
- Participate efficiently in processing the flow of claims: inform the Team Leader about claims lacking clarity and about possible ways of optimizing the processes.
- A sustained effort towards high-quality claims handling, accurate reimbursements and fast transactions are important motivators.
In relation to other positions
- Providing accurate communication about a dossier to the interested internal employee.
- Tracking irregularities in procedures and highlighting these to the Team Leader.
- Raising problems or sensitivities with your superior.
- Participating actively in an agreeable and amicable atmosphere.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.