Field Applications Specialist

1 month ago


Subang Jaya, Selangor, Malaysia Danaher Full time
At Cepheid: Join Us in Improving Healthcare

Here at Cepheid, we are dedicated to enhancing healthcare through rapid and precise diagnostic testing. Our relentless mission inspires us every day as we create innovative solutions to tackle the world's most intricate health challenges. We engage our team members in all aspects of molecular diagnostics, from conception to the delivery of cutting-edge testing solutions that enhance patient outcomes in diverse settings.

As a valued member of our team, you will have the opportunity to make a significant, measurable impact on a global scale. You will thrive in an environment that promotes professional growth and advancement.

Being part of the SEA Diagnostics Commercial Team, the Field Applications Specialist, Malaysia, based in Malaysia, plays a vital role in supporting and expanding the Cepheid business by effectively implementing company products to meet customer needs.

Position Summary:
  • Integrate Cepheid instruments, assays, and connectivity solutions in customer labs.
  • Provide technical support to customers on equipment operation, assay implementation, and maintenance.
  • Deliver technical presentations and product demos to customers.
  • Collaborate with Sales, Marketing, Technical Support, and Service to meet customer needs.
Essential Job Responsibilities:
  • Drive the integration and support of Cepheid products in customer labs.
  • Demonstrate Cepheid solutions to customers and seek opportunities for enhancement.
  • Develop account strategies with Sales Representatives to grow business.
  • Partner with colleagues to educate customers on Cepheid technology.
  • Ensure customer satisfaction through proper documentation and issue resolution.
Minimum Requirements:
  • Bachelor's degree with 5+ years of related experience OR Master's degree with 3+ years OR Doctoral degree with 2 years.
  • Minimum 2 years of Medical Technologist experience.
  • Proficiency in project management, customer service, and interpersonal communication.
  • Willingness to travel up to 50%.
Additional Experience:
  • Practical experience in lab automation systems and LIS/connectivity.
  • Familiarity with CRM, SAP, SFDC, or similar tools.

Discover the exciting benefits and programs offered by Cepheid. Join our global team and be part of a culture that values individuality and fosters innovation. If you want to explore your potential, now is the perfect time to do so

By joining Danaher, you become part of a community of 69,000 individuals dedicated to helping customers succeed. Tap into new opportunities, enhance your skills, and benefit from the support of a proven organization.

Take the opportunity to unleash your capabilities and be part of a diverse and inclusive company where your voice matters. Danaher empowers you to challenge boundaries and achieve the extraordinary.

Embrace the collaboration of science and technology at Danaher, where we drive real-world impacts through innovative solutions. Partner with us in shaping the future of Life Sciences, Diagnostics, and Biotechnology across the globe.

At Danaher, we celebrate diversity in our workforce, workplace, and markets as a source of unique perspectives, essential for addressing complex challenges.



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