Product operations

4 weeks ago


Malaysia Lazada Full time

Department:

Product Management Location:
Malaysia
Department:

Product Management Location:
Malaysia Job Description User Product Operations

  • Develop and implement promotion mechanics / features / initiatives to increase buyer growth, order conversion and retain customers loyalty through Coins.
  • Design coins strategies with Marketing team to communicate new features releases and follow through implementation to drive customer awareness.
  • Liaise with local business & regional stakeholders to optimize user product performance and provide improvement suggestions.
  • Govern coins features operations by establishing process guidelines.
  • Communicate process guidelines to all party and ensure projects uploaded based on given timeline. Project Management
  • Responsible for key projects initiation, planning, execution, monitoring and evaluation for all coins project
  • Collaborate with cross-function teams – local & regional Marketing, Platform, Commercial etc) to ensure end to end implementation of Coins initiatives.
  • Promote & facilitate clear communication among all stakeholders to ensure everyone is well informed with necessary documentation for easy reference. Data Tracking, Product Experimentation & Optimization
  • Responsible for continuous monitoring & tracking of all features performance to drive optimization and improve efficiency.
  • Conduct research on competitive landscapes for key markets and identify improvement opportunities.
  • Conduct AB test experiments to understand user behavior while extracting conclusions / next step to drive operations optimization to achieve better results in driving buyer engagement. Job Requirements
  • Preferable 2 years of experience in Marketing / Product Management / Product Operations / Product Marketing Operations in E-commerce or other relevant industries.
  • Basic understanding on user journey experience will be a plus point.
  • Well-informed of the market competitive structure and industry best practices.
  • Excel intermediate level is required.
  • A self-motivated, self-directed individual who can also motivate and collaborate with multiple teams.
  • Ability to drive progress in timely manner and have sense of ownership.

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