Guest Service Supervisor
4 weeks ago
Job Category: Rooms & Guest Services OperationsLocation: Four Points by Sheraton Puchong, Selangor, MalaysiaSchedule: Full-TimeLocated Remotely?: NoRelocation?: NoPosition Type: Non-Management
POSITION SUMMARY
- Process all guest check-ins, verify guest identity, form of payment, assign room, and issue room key.- Set up accurate accounts for each guest based on their needs.- Enter Marriott Rewards information and ensure accurate rates.- Complete cash handling, reports, and guest requests.- Assist in training and coaching employees.- Maintain positive relationships and follow company policies.- Welcome and assist guests with their needs professionally.- Maintain quality standards and confidentiality.- Perform various tasks as requested by supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or equivalent.Related Work Experience: Minimum 1 year of relevant experience.Supervisory Experience: Minimum 1 year of supervisory experience.License or Certification: Not required
Marriott International promotes diversity and inclusivity in the workplace.We value non-discrimination based on any protected status.
Join a team that embraces a united community spirit at Four Points by Sheraton.
Experience the blend of classic and modern, business and pleasure.Embrace a welcoming environment that caters to global and local guests alike.If you are passionate about creating a friendly and genuine guest experience, this is the place for you.At Four Points, be part of a global team where you can excel, commence your journey, fit in with an exceptional team, and transform into your best self.
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