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Hub Supervisor

1 month ago

Malaysia Shopee Mobile Malaysia Sdn Bhd Full time

Coordinate daily activities for drivers and sorters, ensuring timely delivery while maintaining high customer service standards, and monitor KPI compliance in a fast-paced logistics environment.

Key Responsibilities:

• Coordinate daily activities with drivers to ensure timely delivery

• Monitor driver behavior and maintain high customer service standards

• Assist in the deployment and training of new drivers

• Monitor and report Key Performance Indicators (KPI) compliance

• Ensure safety policies and standard operations procedures are followed

Requirements:

• Basic Microsoft Excel skills

• Experience in logistics operations

• Familiarity with postcodes, routing, and mapping

• Excellent leadership and communication skills

• Ability to deal with ambiguous situations

• Fast learner, comfortable with a dynamic environment

• Diploma/Degree in Business, Supply Chain Management, Engineering, or relevant disciplines