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Service Advisor
1 month ago
- Fresh Graduates are encouraged to apply.
- SPM, Diploma and above
- Must be able to speak in Cantonese
- Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.
- Willing to Relocate to George Town, Penang
- Support customers to place online orders with the client.
- Provide timely support to customers through available communication channels (inbound phone calls and email).
- Processing payments and confidential client information in a manner that is precise and safeguards the customer's personal and financial payment data at all times.
- Identify and escalate priority issues through appropriate channels as and when necessary.
- Maintains and improves quality of service by sharing suggestions and recommendations.
- Fluency in Cantonese
- Customer Service experience
- Excellent communication skills
- Problem-solving skills
Benefits:
- Training Provided
- Medical and Insurance Coverage
- EPF, Socso, EIS and etc.
- Medical Leave