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Service Advisor

1 month ago


Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time
  • Fresh Graduates are encouraged to apply.
  • SPM, Diploma and above
  • Must be able to speak in Cantonese
  • Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.
  • Willing to Relocate to George Town, Penang
  • Support customers to place online orders with the client.
  • Provide timely support to customers through available communication channels (inbound phone calls and email).
  • Processing payments and confidential client information in a manner that is precise and safeguards the customer's personal and financial payment data at all times.
  • Identify and escalate priority issues through appropriate channels as and when necessary.
  • Maintains and improves quality of service by sharing suggestions and recommendations.
  • Fluency in Cantonese
  • Customer Service experience
  • Excellent communication skills
  • Problem-solving skills

Benefits:

  • Training Provided
  • Medical and Insurance Coverage
  • EPF, Socso, EIS and etc.
  • Medical Leave
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