Order Management Executive
1 week ago
Job Summary
Perform operational routines and lead in the areas of consumables in order management department and assist Superior in the administration of consumables.
Job Description
- Receiving, verifying, organizing and coordinating toner supplies to ensure fulfillment of orders taken and customer satisfaction.
- Monitoring, verifying and analyzing MCV and toner scheduling to prevent over supplies leading to AR issues.
- Maintain accurate and updated records of all toner order supplies. This shall include systematic filing of invoices, Delivery Note, correspondence and action forms.
- Assist Superior in monitoring, checking and suspending supplies and services to debtors with long outstanding accounts. This shall include release of orders upon approval by Superior.
- Assist Superior in various Customer Relations Management activities such as Service Audit, Sensitivity Survey, Inquiries, Complaint and Disputes. To assist in correspondence and Customer Education Programs.
- Assist Superior in weekly & monthly reporting for consumables.
- Liaising with other relevant departments in follow-up actions for matters relating of consumables.
- Assist Superior in other aspects of Order Management and Customer Support Operations related to consumables.
- Perform other relevant functions as and when necessary.
Job Requirement
- Candidate should possess a Diploma / Advanced Diploma or equivalent in Business Studies / Administration / Management.
- Preferably Non-Executive specializing in Administrative / Clerical or equivalent.
- Fresh graduates are encouraged to apply.
- Good communication skills in English, Malay language for both spoken and written.
- 1 Full-time position available.
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