Business Analyst Manager

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Elevatek Sdn. Bhd. Full time

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We are a Business Analyst and Quality Assurance company committed to elevating businesses to new heights of success. With a focus on precision, efficiency, and innovation, we provide comprehensive services that optimize processes, enhance product quality, and drive overall organizational excellence.

Check out our website at synatix.biz & LinkedIn at synatixbiz

  • Performance-based annual bonuses
  • Medical & Wellness Reimbursement
  • Insurance coverage
  • Parking subsidy
  • Monthly team lunch reimbursement
  • Monthly Company Treats (e.g., Lunch/Tea Time)
  • Annual Dinner
  • Monthly staff engagement activities

Role Overview

The IT Business Analyst Manager is responsible for overseeing the day-to-day operations and strategic direction of the IT Business Analyst team. This role involves managing a team of business analysts, ensuring that their work aligns with organizational goals, and delivering value through effective business analysis practices. The Manager will play a critical role in project oversight, resource management, and stakeholder communication.

Key Responsibilities

  • Lead, mentor, and manage a team of IT Business Analysts, fostering a collaborative and productive work environment.
  • Ensure that business analysis practices and methodologies are consistent and effective across all projects.
  • Identify and implement process improvements to enhance efficiency and quality.
  • Ensure that IT request' requirements are accurately captured, analysed, and translated into actionable technical solutions.
  • Monitor IT request progress and address any issues or roadblocks that arise.
  • Build and maintain strong relationships with key stakeholders, including business leaders, IT teams, and external partners.
  • Identify and mitigate risks associated with business analysis activities and IT requests.
  • Act as an escalation point for any issues or conflicts related to business analysis activities.
  • Ensure optimal utilization of resources and balance workloads among team members.
  • Implement best practices and standards for documentation, requirements gathering, and analysis to ensure business analysis deliverables meet the organization's quality standards and stakeholder expectations.
  • Stay current with industry trends, technology innovation and foster the adoption of new tools and methodologies to improve business analysis effectiveness.

Qualifications

  • Bachelor's degree in Information Technology, Business Administration, or a related field (Master's degree preferred).
  • Significant experience as a Business Analyst, with a proven track record in a leadership or managerial role.
  • Strong understanding of business processes, IT systems, and project management methodologies.
  • Excellent communication, interpersonal, and stakeholder management skills.
  • Proficiency in business analysis tools, techniques, and software.
  • Strong analytical and problem-solving abilities.

Skills

  • Leadership and team management.
  • Strategic planning and implementation.
  • Advanced analytical and critical thinking.
  • Strong communication and negotiation.
  • Resource and project management.

If you think you would excel in this role, feel free to click the "Apply" button and we will contact you shortly

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