Credit/Personal Loan Specialist
3 days ago
We are looking for a detail-oriented and sales-driven Credit/Personal Loan Specialist to join our growing team. This role is ideal for someone with a strong background in the credit/personal loan industry who enjoys collaborating with internal teams, guiding customers through the loan and credit card settlement process, and offering solutions when documentation challenges arise. You will assist the team leader in processing loan cases, liaise with bankers and sales staff, and ensure smooth closure of loan and credit card accounts. If you're a proactive, results-driven individual, we want to hear from you
Key Responsibilities:
- Assist the team leader in processing personal loan and credit card applications, ensuring all necessary documentation is accurate and complete.
- Collaborate closely with bankers, sales staff, and clients to facilitate smooth loan approvals and disbursements.
- Monitor settlement group activities and guide customers through the process of closing their loan and credit card accounts effectively.
- Provide alternative solutions and suggestions when sales staff face difficulties obtaining required documentation from clients.
- Ensure loan applications and documentation comply with internal policies and industry regulations, reviewing all documents for accuracy.
- Drive sales by identifying opportunities to meet and exceed monthly sales targets and quotas.
- Build strong relationships with clients and provide ongoing support to ensure they have a positive experience throughout the loan process.
- Offer guidance and support to sales staff to help them overcome challenges related to documentation and loan processing.
Requirements:
- Minimum of 2 years' experience in the credit/personal loan industry.
- Minimum Diploma & higher.
- Proven track record in sales with the ability to meet and exceed targets.
- Strong attention to detail and organizational skills.
- Excellent communication skills to interact effectively with bankers, clients, and sales teams.
- Ability to provide alternative solutions when documentation challenges arise.
- Strong understanding of loan processing, credit card accounts, and settlement procedures.
- Self-motivated, proactive, and able to work independently in a remote work environment.
Why Join Us?
- Competitive base salary of RM 3,000 with attractive commission opportunities (potential to earn RM 5,000 - RM 6,000 or more).
- Work from home flexibility.
- Dynamic, supportive, and collaborative team environment.
- Clear opportunities for career growth and advancement.
If you are experienced in credit/personal loans, enjoy problem-solving, and have a strong sales drive, we would love to hear from you
Please submit your resume via JobStreet to apply.
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