Retail Associate

5 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Ana Tomy Sdn. Bhd. Full time

This job is a Retail Associate at ana tomy, a stationery brand in Malaysia. You'll be the face of the brand, building relationships with customers and sharing happiness. You might like this job because it offers a chance to be creative, customer-focused, and part of a growing team revolutionizing product design.

RM 2200 - RM 3600

Full-Time

few hours ago

Job Description

Description
ana tomy is a direct-to-consumer, made-to-order stationery and lifestyle brand based in Malaysia.

Here at ana tomy, we're all in, dedicated to our ambition to break from tradition. We create kickass customisation experiences and revolutionise the way we design products and interact with the users.

So, if you are curious and creative, a true team player and motivator with a can-do mindset, join us now.

What's the role?
We are looking for a Retail Associate as our brand ambassador to build meaningful relationships with customers.

The ideal candidate will represent the brand by providing best-in-class support to all of our customers from the moment they step foot in the door until the moment they leave.

You inspire others through connection and education. You are customer-focused, enjoy helping others, and are passionate about our product. Your goal is to share and spread happiness to customers visiting our store as you will be the face of our brand, and a champion of our mission and values.

This is an exciting time to join the team as we are building the core team to support our future growth.

Job Requirements

What will you do?
Day-to-day, you will:

  1. Introduce and educate customers about our brand values and products
  2. Deliver a memorable experience to each and every customer in a way that is uniquely ana tomy
  3. Maintain the highest level of product knowledge and assist customers in customising products every step of the way
  4. Assemble our personalised products with high efficiency and quality craftsmanship
  5. Manage and process the store pick-up orders to ensure the timeliness of all deliveries
  6. Liaise with customers to manage and resolve requests related to orders, refunds or exchange.
  7. Observe quality control for each personalised order
  8. Work closely with the e-commerce team to ensure smooth operation of order fulfilment and logistic arrangements.
  9. Process, organise and track stock to ensure supplies are enough and in good order.
  10. Ensure all data is captured accurately in internal systems and spreadsheets
  11. Organise and prioritise your workload to ensure deadlines are met
  12. Show up to shifts on time with a can-do attitude
  13. Restock sales floor throughout the day
  14. Keep our store clean, tidy, and maintain store presentation

Requirement
You'll succeed in this role if you:

  1. Have 1-2 years experience working in retail
  2. Minimum SPM or Diploma holder (degree is a bonus)
  3. Have the ability to communicate with warmth, energy, and sincerity
  4. Have a genuine interest in initiating conversations and building relationships with customers (bilingual abilities preferred but not required)
  5. Have the capacity to learn and sell products requiring specialist knowledge
  6. Are passionate about handcrafted works with quality craftsmanship
  7. Are highly organised and a process-driven individual
  8. Have an eye for detail, and good problem-solving skills
  9. Have great communication skills and enjoy working in a team
  10. Like taking plenty of initiative, and are a highly motivated self-starter
  11. Enjoy multi-tasking and work cross-functionally
  12. Have the appetite to work in a fast-moving, entrepreneurial environment
  13. Have a genuine interest in wanting to make a difference in a growing business
  14. Are a team player with an open, honest communication
  15. Are a strategic thinker with a thorough and detailed approach
  16. Are not just getting the job done but getting it done well
  17. Have a minimum of five days availability weekly, in addition to full availability on weekends.
Skills
  • Retail Operations
  • Retail Management
  • Retail Experience
  • Customer Service
  • Customer Support
  • Customer Relationship Management
  • Customer Relationship Building
  • Product Knowledge
Company Benefits

Private medical and rewards scheme
Pass probation and unlock perks Enjoy free GP visits, yearly optometric check-ups, dental care, and our private medical and rewards scheme

Company Profile

ana tomy is about breaking traditions and creating amazing customisation experiences. Hands down, we love creating. In 2016, we created ana tomy—a space to customise and personalise your stationery and lifestyle goods. We celebrate diversity and encourage individuality because we accept weirdness is the source of our character and creative powers. Weird is who we are, the best parts, not perfect, not trying—just ourselves. That is why we believe in a personalised future.

#J-18808-Ljbffr

  • Retail Sales Associate

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Wing Tai Fashion Sdn Bhd Full time

    Retail Sales AssociateAt Wing Tai Fashion Sdn Bhd, we are seeking a highly motivated Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing excellent customer service and ensuring that customers have a positive shopping experience.Key Responsibilities:- Greet and assist customers as they enter the store-...

  • Retail Associate Position

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HLA Full time

    We are seeking a Retail Associate to join our team at HLA. As a Retail Associate, you will be responsible for providing exceptional customer service and ensuring a positive in-store experience.Key Responsibilities:Deliver outstanding customer service by understanding customer needs and making recommendations.Maintain store appearance and uphold brand image...

  • Retail Associate

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia adidas Full time

    Job DescriptionWe are seeking a motivated and customer-focused individual to join our team as a Retail Associate. In this role, you will be responsible for providing exceptional customer service, maintaining store appearance, and driving sales growth.Key Responsibilities:Drive sales growth by passionately inspiring consumer loyalty and effectively serving...

  • Retail Associate

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia UNIQLO (MALAYSIA) SDN BHD Full time

    This job is all about helping customers at UNIQLO You'll make shopping fun by being friendly, keeping the store tidy, and knowing our products well. You might like this job because it's great for people who love teamwork and connecting with othersWe are looking for passionate and customer-focused Retail Associates to join our team across multiple locations....

  • Retail Sales Associate

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time

    Company OverviewGulf Marketing Group (GMG Group) is a leading marketing and retail solutions provider with operations across the Middle East, North Africa and Turkey.We are currently seeking a highly motivated and experienced Retail Sales Associate to join our team in Pavilion KL. As a Retail Sales Associate, you will be responsible for providing excellent...

  • Retail Associate

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Wing Tai Fashion Sdn Bhd Full time

    Retail Associate (Jnby @ Pavilion Bukit Bintang)Fewer than 10 applicants. Your chances are goodResponsibilities:Greet, serve, and assist customers as they enter the storeEnsure customer satisfaction by delivering excellent customer serviceStay updated on special promotions and ongoing offersManage product displays, promote, and maintain the brand's...

  • Retail Associate

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Jobs Xpert Brilliant Sdn Bhd Full time

    Jobs Xpert Brilliant Sdn Bhd is a Recruitment Firm. We assist our clients with all the talent search processes. Our client is a high-end Italian luxury fashion house label specializing in men's and women's ready-to-wear, accessories, glasses, cosmetics, and perfumes.Position: Retail AssociateLocation: Kuala Lumpur (TRX &Pavilion)Job Descriptions:• As a...

  • Retail Sales Associate

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia adidas Full time

    At adidas, we are seeking a highly motivated Retail Sales Associate to join our team. As a key member of our retail staff, you will be responsible for delivering exceptional customer experiences and driving sales growth in our stores.Key Responsibilities:Drive sales growth by effectively engaging with customers, identifying their needs, and providing...

  • Retail Associate

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia adidas Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate. In this role, you will be responsible for inspiring consumer loyalty to the brand by passionately serving and selling to customers.

  • Retail Sales Associate

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Jobs Xpert Brilliant Sdn Bhd Part time

    Job OverviewWe are looking for a skilled Retail Sales Associate to join our team at Jobs Xpert Brilliant Sdn Bhd. The ideal candidate will have excellent communication skills, be well-spoken and presentable, and possess a good command of English and Bahasa Malaysia.About Our ClientOur client is a high-end Italian luxury fashion house label specializing in...

  • Sales Associate

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AECO Technologies (M) Sdn Bhd Full time

    Sales Associate OpportunityWe are seeking a highly motivated and results-driven individual to join our team as a sales associate. In this role, you will be responsible for interacting with customers, responding to their inquiries, and providing exceptional customer service.Able to converse in basic English and Bahasa MalaysiaPreferably with Sales Experience...

  • Fashion Retail Sales Associate

    12 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Love, Bonito Full time

    Company OverviewLovely is a pioneering digital-first company dedicated to empowering the modern woman through style and confidence. Our mission is to provide an exceptional customer experience, offering a wide range of stylish and affordable clothing for women.We are headquartered in Singapore and have a strong presence in Indonesia and Malaysia, with plans...

  • Retail Sales Associate

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Jobs Xpert Brilliant Sdn Bhd Full time

    Jobs Xpert Brilliant Sdn Bhd is a leading recruitment firm that specializes in talent search processes. We assist our clients with all their staffing needs.About the JobWe are seeking an experienced Retail Associate to join our client's high-end Italian luxury fashion house label team.The successful candidate will be an ambassador of the brand, ensuring that...

  • Retail Associate

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HLA Full time

    Retail Associate (TRX Mall / KLCC / KL Mid Valley) (Mandarin Speaker)Posted 14 minutes ago • Closing 26 Jan 2025More than 40 have applied to this jobJob Responsibilities:Responsible for customer's overall in-store experience by providing excellent customer service, understanding customer's needs, recommending suitable apparel, and offering...

  • High-End Retail Associate

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Link Compliance Full time

    Link Compliance is seeking an exceptional Sales Associate to join their TRX Malaysia Store team. As a key member of the sales team, you will be responsible for driving sales growth and delivering exceptional customer experiences.Key Responsibilities:Daily sales and stock managementDeveloping and executing sales strategiesProviding excellent customer...

  • Retail Services Associate

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

    Retail Services Associate (India market)MalaysiaPlease note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia.Who we are.Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved...

  • Retail Services Associate

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Axi Full time

    Retail Services Associate (India market)Axi Kuala Lumpur, MalaysiaPlease note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia.Who we are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our...

  • Retail Services Associate

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Axi Full time

    Retail Services Associate (Pakistan market, Urdu speaker)Axi Kuala Lumpur, Malaysia Apply now Posted 11 days ago Permanent CompetitivePlease note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia.Who we are. Axi is a leading global provider of margin and deliverable Foreign Exchange,...

  • Retail Associate

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia CeX Malaysia Full time

    This role involves working in a fast-paced retail environment, providing top-notch customer service and ensuring that the store is clean and its stock well-maintained.Responsibilities include processing transactions, evaluating stock, and keeping the store organized.About this JobWe are seeking a skilled Retail Assistant to join our team at CeX Malaysia. As...

  • Retail Associate

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time

    Job ResponsibilitiesPassionate about Nike products and services Enthusiasm and eagerness to learn fundamentals of Service, Visual Presentation, and Stockroom. You will deliver the best possible service and attention to all consumers Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning. Positive...