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Assistant - Property Management Administration (Sunway Lenang Heights, Johor)
1 month ago
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Sunway Property is the property arm of Sunway Group which was established in 1974, and is now one of Malaysia's top multinational property-construction companies. Our unique business model 'Build, Own, Operate' powers our ability as a Master Community Developer to create a unique win-win proposition through sustainable communities where future generations can continue to thrive. Community Builder, Entrepreneurship, and Enriching Lives are the values that continue to drive our community-centric focus and to deliver unrivalled products in the industry that not only serve the needs of today's generation but for generations to come. Today, we have delivered an extensive portfolio of properties in growth markets such as Malaysia, China, Singapore, Cambodia, and Vietnam.
Tasks & Responsibilities
- To ensure management team provides good customer service to meet customers' expectations with regards to complaints.
- Regular liaison with service contractors to ensure that all services provided are in accordance with the agreed service level.
- To ensure that the physical built environment is in a good state of repair.
- To ensure that the building services of the complex are in good working condition.
- To carry out effective implementation of the House Rules to ensure compliance by all tenants.
- Implement integrated activities towards creating an environment that is free of crime and at the same time eliminate the fear of crime amongst residents.
- Liaise with the Local Authority and utility companies to ensure all services and issues affecting the residents are resolved expeditiously.
- To ensure that the common fund is well-managed and assist to institute appropriate actions against defaulters.
Qualifications & Experience
- Diploma in property management/ real estate management/ building surveying or related disciplines.
- Minimum 1 - 2 years of working experience in property management.
- Interpersonal & Communication Skills.
- Analytical Thinking.
- Customer Focused.
Your application will include the following questions:
- What's your expected monthly basic salary?
- How many years' experience do you have as a Property Management Administrator?
- Do you have customer service experience?