Head of Branded Partner Management

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Maxis Full time
Are you ready to get ahead in your career?

We want to empower you to turn your ambitions into achievements. We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

Accountabilities
  • Channel Management for Branded Partner Stores (250 MEP stores nationwide) which covers defining channel strategy, policies, dealer agreement, governance, dealer economics/incentives, dealer credit and performance management.
  • Responsible for channel enablement and development for Branded Partners to deliver well-differentiated customer experience and maximise value creation.
  • Transform the channel operating model for Branded Partners (as a hunting channel) which includes but not limited to incentive restructure, device supply model, modernised stores, tools, culture and elevated operating standards.
  • Custodian for expansion for branded partner stores (MEP & MEP Lite formats) and in charge of appointment of new partners and development in line with company's growth ambitions in terms of postpaid and converged sales.
  • Programme development and roll-out in order to enhance the capabilities of the branded partner channel (Eg: Outbound, In-store, Devices).
  • Development of Maxis' shop-in-shop channels via strategic partners/retailers and governance of the operating model and performance (300-400 stores).
  • SPOC for Enterprise business across Branded channels which cut across all segments (SME, Government, Corporate) and responsible for programme management for SME Relationship Managers and MEP channel.
  • Ambassador for Maxis values and obsessed with customer experience.
Requirements
  • Bachelor's degree in Business, Marketing, or a related field.
  • You have 15 years of experience in channel management, business development, or sales management, preferably in the telecommunications industry.
  • Proven experience in defining and implementing channel strategy, policies, and governance.
  • Strong analytical skills to manage dealer economics, incentives, and performance.
  • Ability to transform channel operating models, including incentive restructuring and modernizing stores.
  • Excellent communication and collaboration skills to work with various internal stakeholders.
  • Strong leadership and team management skills.
What's next?

Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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