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Team Leader

4 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full time

If you're looking for a career with our Inclusive Collection, please click here to view job postings.

Position: Team Leader - Restaurant Reservation Centre (RRC)

Location: Park Hyatt Kuala Lumpur, Malaysia

Department: Food and Beverage

Employment Type: Full-time, Entry Level Manager

Summary

You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Team Leader - Restaurant Reservation Centre (RRC) is responsible for assisting in managing RRC and working closely with the F&B Service Team to maximise the F&B profit while delivering exceptional customer service in line with Hyatt's Brand Standards.

Qualifications
  • Due to work permit restrictions, this position is only open for Malaysian Citizens and Permanent Residents of Malaysia.
  • Ideally with a university degree/diploma in Hospitality/Tourism management.
  • Proven experience in a customer service or call center role, preferably within the hospitality industry.
  • Excellent communication, problem-solving, organizational and multitasking abilities are essential.
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