Head of Motor Operations

4 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Popular SL. Full time

Allianz Services is part of Allianz Group, one of the world's leading insurers and asset managers and has succeeded in becoming one individual business segment by combining various businesses from different parent companies. Allianz Services is running service delivery operations in Romania, India, Mauritius, and Morocco as well as is operating Consulting hubs in Germany, USA, Italy, France, and Singapore with almost 6000 colleagues globally.

Job Description

The Head of Motor Operations is a senior-level position with significant responsibilities in delivering Allianz entities motor insurance business strategy and performance. The incumbent is responsible for executing initiatives to drive sales, enhance profitability, and ensure operational excellence within the motor department. The incumbent will also lead distributor support personnel, playing a pivotal role within the motor insurance division to drive business growth and profitability for Allianz entities.

  • Strategic leadership: Develop and execute strategic plans to drive the growth and profitability of the motor insurance division. Set clear objectives and goals for the team and monitor progress towards achieving them.
  • Operation excellence: Oversee and optimize processes to ensure efficiency, quality customer and distributor service, and compliance with regulatory requirements.
  • Underwriting and Risk Management: Adherence to underwriting guidelines and risk assessment protocols to ensure sound underwriting practices. Monitor and manage the risk portfolio to maintain an appropriate risk profile and profitability.
  • Team Management: Manage a team of motor underwriters, distributor support personnel within the motor insurance division. Foster a collaborative and high-performance work culture.
  • Collaboration: Work closely with cross-functional teams, including technical, sales, policy administration, and finance, to deliver quality service to customers and distributors and ensure the growth of the motor portfolio.
  • Partnership Development: Foster relationships and partnerships with relevant stakeholders such as distributors and automotive industry players, to expand market reach and develop the motor insurance business.
  • Market Analysis: Stay updated with market trends, customer preferences, and regulatory changes to anticipate shifts in the industry landscape and adjust strategies accordingly.

Qualifications and Skills:

  • A minimum of 15 years of experience in the insurance industry.
  • Strong leadership and managerial skills.
  • In-depth knowledge of the Singapore insurance market and regulatory requirements.
  • Excellent negotiation and communication skills, both verbal and written, to effectively interact with diverse stakeholders.
  • Proven track record of driving business growth and profitability.
  • A bachelor's degree in business, finance, or a related field is typically required.
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