Manager, Fraud Risk

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia NEAR Full time
Who We Are:

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

What You'll Be Doing:
  1. Responsible for handling global cases of theft and fraud, ensuring efficient team operations, setting and implementing team goals and plans, and achieving relevant business metrics.
  2. Conduct in-depth analysis and investigations of various fraud and theft cases, formulate and implement effective prevention measures to reduce the incidence of fraud on the platform.
  3. Continuously monitor industry trends, developments, and emerging fraud tactics, optimize case handling processes, and drive improvements in tools and products to enhance investigative efficiency.
  4. Recruit and nurture top talent in the investigation field to ensure the team maintains strong professional capabilities and sufficient staffing.
  5. Manage and coordinate cross-department collaboration to address and resolve complex investigation-related issues.
What We Look For in You:
  1. At least 3 years of experience in handling theft and fraud investigations, with proven ability to identify fraud patterns, conduct thorough case investigations, and coordinate with law enforcement agencies.
  2. Experience in managing a team of at least 10 people, with the ability to effectively lead and organize team operations, assign tasks, and monitor workflows to achieve business goals.
  3. Proficient in both Chinese and English, with strong verbal and written communication skills, including the ability to write reports, emails, and other business documents.
  4. Capable of independently formulating departmental plans and strategies, driving goal completion, and continuously improving team efficiency.
  5. Strong cross-functional collaboration skills, with the ability to effectively coordinate resources and solve issues related to investigations, security, and fraud.
  6. Risk management experience in the financial, blockchain, or other related industries is a plus.
Benefits & Perks:
  • Competitive remuneration package
  • Meal allowance up to RM 500/ month
  • Unlimited transport allowance (T&C apply)
  • Monthly team building
  • RM 3,500 training & wellness benefits per annum
  • Yearly bonus
  • Convenient workplace (5 minutes walk from MRT TRX)
  • Insurance coverage for employees & dependants
  • Excellent prospects for growth and promotion: We provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
  • Employee engagement, recognition and appreciation program.
  • Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations.
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