Resident Engineer

Job Summary:

The Resident Engineer (RE) will be responsible for supporting the Metro-E Migration project, ensuring seamless network transitions, optimal network performance, and adherence to security and compliance standards. This role requires expertise in IP networking, troubleshooting, and routing protocols. The RE will work closely with internal teams, vendors, and customers to execute network migrations efficiently while minimizing disruptions.

Key Responsibilities:

1. Network Design and Implementation:
   • Assist in the Metro-E migration process, ensuring smooth transitions with minimal service interruptions.
   • Implement and optimize Layer 2 & Layer 3 services, ensuring high availability and redundancy.
   • Configure and troubleshoot BGP, OSPF, MPLS, IS-IS, VRF, LACP, and other core network protocols.
   • Design and deploy VRF and Route Target configurations for customer segmentation and network scalability.
   • Ensure proper path selection using BGP attributes and Route Reflectors.
   • Configure and optimize L1/L2 routers and ensure seamless communication between them.
2. Network Maintenance and Troubleshooting:
   • Proactively monitor network performance to identify potential issues before they escalate.
   • Perform troubleshooting and root cause analysis for network incidents related to IP networking and routing.
   • Work on MPLS and Metro-E services, ensuring optimized configurations for traffic flow.
   • Conduct BGP troubleshooting, including eBGP & iBGP configurations, attribute manipulations, and path selection analysis.
   • Address connectivity and latency issues related to L2/L3 networks.
3. Security and Compliance:
   • Ensure all network migrations and configurations adhere to security best practices.
   • Maintain compliance with industry standards (ISO, PCI-DSS, GDPR) related to network security.
   • Implement and review network access controls and encryption policies for secure communication.
   • Assist in security audits and compliance reporting for network-related activities.
4. Collaboration and Support:
   • Work closely with NOC, IT support, and project teams to ensure alignment with operational objectives.
   • Provide technical support to internal teams and assist in customer network issue resolution.
   • Collaborate with vendors to evaluate, select, and implement new technologies.
   • Document all network configurations, issues, and resolutions to maintain a comprehensive knowledge base.
5. Project Management:
   • Assist in planning and execution of Metro-E migration projects, ensuring adherence to timelines and milestones.
   • Maintain detailed project documentation, network diagrams, and change logs.
   • Identify potential risks during migration and implement mitigation strategies.
   • Continuously seek process improvements to enhance network reliability and performance.

Knowledge & Technical Skills Requirement:

• Strong understanding of networking protocols and data communication technologies, including:
• BGP (eBGP & iBGP), BGP attributes, path selection, Route Reflector
• OSPF, MPLS, IS-IS, VRF, LACP
• Layer 2 & Layer 3 services
• VRF and Route Target functionality
• Expertise in troubleshooting Metro-E, MPLS, BGP, OSPF, and IS-IS networks.
• Knowledge of L1/L2 routers and how they communicate in network environments.
• Hands-on experience with network monitoring tools (Wireshark, PRTG, Nagios, SolarWinds, etc.).
• Familiarity with network security principles, VPNs, firewalls, and access control measures.

Soft Skills:

• Strong problem-solving and critical-thinking skills to diagnose complex network issues.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Strong documentation and reporting skills to track network changes and issues.

Qualifications & Experience:

• Bachelor's degree in Computer Science, Information Technology, or Networking-related field.
• CCNA certification is required (CCNP preferred).
• Minimum 1-3 years of experience in networking roles (Resident Engineer, Network Engineer, or similar).
• Experience working in Metro-E environments, IP/MPLS networks, and enterprise-grade routing and switching.

Additional Requirements:

• Willing to be stationed on-site as a Resident Engineer.
• Availability for on-call support and emergency troubleshooting.
• Ability to work independently and handle network escalations effectively.

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