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Technology Product and Delivery Lead
1 month ago
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Technology Product and Delivery LeadApply locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted 30+ Days Ago job requisition id JR-54267
FIND YOUR 'BETTER' AT AIA
We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we'd love to hear from you.
About the Role
Responsible for defining and delivering a product strategy that meets the needs of the Business. Understand, analyze and evaluate business requirements to define a product roadmap while overseeing the delivery of the product.
This role focuses on Technology Enterprise Product or any services, tools that helps Technology Services deliver to its business's services.
Alongside with the Technology Portfolio Lead and the various product owners of Business services, the role requires to:
- Defining product goals and vision
- Creating and owning the product roadmap
- Working with cross-functional teams
- Understanding and proselytizing agile methodologies and practices such as scrum, kanban, and more
- Creating and owning the product backlog and product requirements document (PRD)
- Initiating the process with comprehensive market research to identify customer needs and trends
- Overseeing the development and management of complex technical products within the Information Technology industry
- Working alongside cross-functional teams, including engineers, designers, marketers, and developers, to drive product development from ideation to launch
A large part requires to manage the delivery of the product by:
- Seek to optimize return on investment from the program and deliver long term improvements to an organization.
- Plan the delivery of the overall program and its activities in accordance with the mission and the goals of the organization.
- Work with Project Manager to identify the appropriate project resources needed, assembling the project team, assigning individual responsibilities, and developing a schedule to ensure timely completion of a program.
- Manage resource conflict via prioritization among related projects, managing links/interdependencies between the projects and the overall costs and risks of the program.
- Direct and provide constant communication with program team to manage expectations and provide constructive feedback to avoid surprises
- Provide periodic program status update to program stakeholders based on agreed frequency.
- Facilitate program steering committee meeting as part of formal communication channel throughout program implementation period.
- Coordinate the delivery of services among different program activities to increase effectiveness and efficiency.
- Ensure that the program operates within the approved budget by monitoring and approving all budgeted program expenditures.
- Ensure that program activities operate within the policies and procedures of the organization.
- Conduct post-implementation review for future improvement.
Coach team members to increase team performance and productivity levels. Enhance competency of team members and continually develop both succession plans and development plans for all members of the team.
Cultivate and support an ethical culture to fulfill legal and compliance requirements and encourage professionalism amongst stakeholders.
Job Requirements:
- Bachelor/Master degree from a recognized University preferably in Insurance Studies, Banking, Information Technology, Computer Science, Business Administration/Strategy.
- Certified Prince2, Project Management Professional (PMP), SAFe Program Consultant, or Program Management Professional (PgMP) is required.
- Minimum 15 years of working experience in life or general insurance, technology, financial institution, or business consulting industry with 8 years and above of leading project/program management profile (in combination of at least 3 years in program management).
- Good understanding of insurance business and management principles.
- Excellent interpersonal and leadership skills and ability to motivate and engage team members.
- Ability to organize and prioritize multiple tasks to meet deadlines; flexible and adaptable to a dynamic working environment for program delivery.
- Strong strategic thinking, analytical and problem-solving skills.
- Excellent communication skills at all levels (project stakeholders and test team).
- Ability to work independently in a matrix organization chart and as a good team player.
- Skilled ability to foster continuous improvement and innovation; ability to accept and lead change initiatives throughout the organization.
- Passion in project/program management with proven track record of result orientation.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
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