Team Member, Learning Operations

1 week ago


Klang, Selangor, Malaysia RHB Banking Group Full time
POSITION TITLE: TEAM MEMBER, LEARNING OPERATIONS

Primary Objective
  • Assist the Team Lead in the smooth execution of external learning programmes, certifications, and accreditations, contributing to RHB Academy's vision of connecting the right learners with the right learning opportunities.
  • Support the efficient and accurate processing of training programme registrations, applications, and record-keeping.
  • Ensure adherence to relevant regulatory and compliance requirements within the scope of learning operations activities.
Key Responsibilities
Program Support:
  • Assist in the coordination and logistical support for external learning programmes, certifications, and accreditations.
  • Manage enrollment processes, including registrations, applications, and participant communication.
  • Schedule and coordinate training sessions, ensuring efficient use of resources.
  • Maintain accurate records of programme attendance and completion.
Data Management And Reporting
  • Accurately update and maintain organisational training records within the Learning Management System (LMS).
  • Assist in the compilation of data for monthly and yearly training cost reports related to certifications and external programmes.
  • Support Learning Solutions/ Reporting team on information they need pertaining to external learning programmes, certifications and accreditations, and provide statistical data as requested by the Team Lead.
  • Ensure all documents are in place and up to date for payment, HRDC grant applications and claim submission.
Stakeholder Communication
  • Provide excellent customer service to employees, training providers, and other stakeholders, addressing inquiries and resolving issues promptly.
  • Liaise with employees and trainers to facilitate learning enrollments.
  • Maintain positive relationships with external vendors and training providers.
Compliance And Quality
  • Ensure all learning operations activities comply with relevant regulatory and compliance requirements.
  • Assist in maintaining a current database of certifications and accreditations.
  • Monitor service reliability and support the achievement of established SLAs.
LMS And Process Improvement
  • Support the Team Lead in LMS enhancement projects.
  • Contribute to the review and improvement of learning operations processes.
  • Assist in establishing policies, standards and goals for production training activities.
General Support
  • Undertake other specific tasks and projects as assigned by the Team Lead.
  • Keep abreast with all organisational changes and business developments.
#J-18808-Ljbffr
  • Store Team Member

    5 days ago


    Klang, Selangor, Malaysia myNews Full time

    At myNews, we value our employees and offer a range of benefits to support their well-being and career development. We are currently seeking a Store Team Member to join our team.As a Store Team Member, you will be responsible for providing exceptional customer service, maintaining high levels of product knowledge, and achieving sales targets.You will work...


  • Klang, Selangor, Malaysia JAC Recruitment Full time

    Job DescriptionWe are seeking a Learning and Growth Coordinator to join our team. The successful candidate will be responsible for managing the Supervisor Development Programme, supporting retail operations, and developing the company's E-Learning platform.The ideal candidate will have strong organizational skills, a professional demeanor, and drive and...


  • Klang, Selangor, Malaysia Muji Malaysia Sdn Bhd Full time

    Job OpportunityWe are excited to offer a unique opportunity for a talented individual to join our Store Support Team at Muji Malaysia Sdn Bhd. As a Store Support Team Member, you will contribute to the success of our store by providing administrative support, maintaining store standards, and assisting with sales operations.Main Responsibilities:Provide...


  • Klang, Selangor, Malaysia Sunwayuniversity Full time

    About This OpportunitySunway University invites applications for the role of Programme Manager - Continuing Education. As a key member of the Centre for Professional and Continuing Education (CPACE), you will be responsible for providing high-quality operational and management support for Accreditation of Prior Experiential Learning (APEL)-related processes...


  • Klang, Selangor, Malaysia JAC Recruitment Full time

    Company OverviewA leading global omnichannel retailer seeks a Learning and Development Coordinator to train new and promoted retail PICs, manage the Supervisor Development Programme, support retail operations, maintain training records, and collaborate with managers. The role includes identifying trainer stores, supporting new store openings, developing the...


  • Klang, Selangor, Malaysia GMG Full time

    About the RoleWe are seeking a skilled and enthusiastic Retail Associate to join our team. As a key member of our sales team, you will play a vital role in delivering an exceptional customer experience and driving sales growth.The successful candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a...


  • Klang, Selangor, Malaysia TIME's group Full time

    We are seeking a highly skilled Remote Learning Coach to join our team at TIME's group. As a key member of our academic personnel, you will play a crucial role in creating an enriched learning environment for our students.About UsOur academy was founded in 2013 with the mission of providing high-quality education to adults in Malaysia. We have since grown...


  • Klang, Selangor, Malaysia GMG Full time

    Role DescriptionWe are looking for a reliable and energetic Retail Associate to support our retail team. In this role, you will work closely with colleagues to achieve sales goals, provide exceptional customer service, and maintain a clean and organized store environment.Key TasksEngage with customers to understand their needs and preferences, and make...

  • Sales-team-member

    8 hours ago


    Klang, Selangor, Malaysia Mc Accessories Sdn Bhd Full time

    Position zum Aufbau von KundenbeziehungenErfahrenen Sales-Profis bieten wir die Gelegenheit, sich als Berater für unsere wichtigsten Kunden zu profilieren und diese über Produkte, Technologie und Dienstleistungen zu informieren. Lagern Sie fundierte Informationen zu Produkten, Services und Marketingaktionen ab und teilen Sie diese kontinuierlich mit dem...


  • Klang, Selangor, Malaysia Sunwayuniversity Full time

    Job SummaryWe are seeking a motivated and experienced Learning Support Manager to join our team at Sunway University. As a key member of the Centre for Professional and Continuing Education (CPACE), you will provide high-quality operational and management support for Accreditation of Prior Experiential Learning (APEL)-related processes and diverse range of...


  • Klang, Selangor, Malaysia PositiveLinks Asia Full time

    Job OverviewWe seek a seasoned professional to join our team as a Learning & Innovation Digital Transformation Senior Manager.This dynamic role requires a strategic thinker who can drive digital transformation initiatives aligned with our organization's long-term goals.Key Responsibilities:Develop and execute a digital training strategy that enhances...


  • Klang, Selangor, Malaysia Talent Recruit Full time

    Job DescriptionWe are seeking a seasoned Sous Chef with expertise in Thai cuisine to join our team. As a key member of our kitchen brigade, you will be responsible for maintaining high-quality standards, driving culinary innovation, and ensuring seamless kitchen operations.Key AccountabilitiesCollaborate with the Head Chef to develop and implement menu...


  • Klang, Selangor, Malaysia RHB Banking Group Full time

    Primary Objective:Drive the organization's learning and development strategy by designing, implementing, and evaluating impactful learning programs that align with business goals and staff development needs.Key Responsibilities:Stakeholder ManagementDevelop strategic learning plans aligned with the stakeholders' business strategies, organizational goals and...


  • Klang, Selangor, Malaysia Iron Mountain Full time

    We are seeking a highly skilled Business Transformation Specialist to join our team at Iron Mountain. As a key member of our Digital Operations Process and SOP Transformation team, you will be responsible for identifying technology opportunities and defining standards for process automation and SOP documentation.Key Skills and QualificationsBachelor's degree...


  • Klang, Selangor, Malaysia BYD Malaysia Full time

    Job SummaryThe Assistant Manager, Sales Operations plays a crucial role in overseeing and enhancing sales operational processes at BYD Malaysia. This position involves supervising the sales operations team, optimizing workflows, supporting the Regional Sales Manager in achieving sales targets, and traveling to dealer locations to strengthen partnerships and...

  • Team Lead

    12 hours ago


    Klang, Selangor, Malaysia Ingram Micro, Inc. Full time

    Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world's largest technology distributor with operations in 56 countries and more than 30,000 associates. We continue to strategically expand our global reach with 32...


  • Klang, Selangor, Malaysia DHL Germany Full time

    About usAt DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every...


  • Klang, Selangor, Malaysia DHL Supply Chain Full time

    About UsAt DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every...

  • A&W Team Supervisor

    5 days ago


    Klang, Selangor, Malaysia A&W (Malaysia) Sdn Bhd Full time

    Team Leadership PositionA&W (Malaysia) Sdn Bhd invites applications from talented individuals for the position of A&W Team Supervisor. As a key member of our leadership team, you will be responsible for overseeing daily restaurant operations, managing team performance, and driving business results.Key Responsibilities:Supervise restaurant staff to ensure...


  • Klang, Selangor, Malaysia myNews Full time

    About Us:We are a retail company with multiple outlets across Malaysia.Job Opportunity:We are seeking a sales associate to join our team. As a sales associate, you will be responsible for providing excellent customer service, maintaining stock levels, acting as cashier and ensuring the store is kept clean and tidy.Requirements:Bachelor's degree in any...