Manager, Learning
2 weeks ago
The ideal candidate will be responsible for partnering with senior leadership to design and implement learning strategies that elevate talent capabilities and support business goals. With a solid background in the hospitality industry, you are confident managing end-to-end L&D initiatives, acting as a strategic partner and delivering impactful programs that enhance service excellence and employee engagement.
Responsibilities
- Lead training needs analysis and develop learning strategies aligned with organizational goals
- Design, implement, and evaluate learning and development programs with a focus on hospitality service standards
- Facilitate leadership development, onboarding, and skills-based training across departments
- Monitor training effectiveness and report key learning metrics to senior leadership
Qualifications
- Bachelor's degree or higher in Human Resources, Education, or related field
- 5 – 7 years of L&D experience, preferably within the hospitality industry
- Strong facilitation, analytical, and communication skills
- Passionate about people development with a hands-on, service-driven approach
Mid-Senior level
Employment typeFull-time
Job functionTraining, Customer Service, and Human Resources
IndustriesHospitality, Hotels and Motels, and Food and Beverage Services
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