Product Manager

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Maxis Full time

Are you ready to get ahead in your career?

We want to empower you to turn your ambitions into achievements. We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

The role is responsible for the product development and management of VSAT and satellite based services. This includes managing the entire product life cycle, developing new products and features, managing the customer journey and driving sales.

What are you accountable for?
  1. To spearhead product conception and design and to execute the development and launch of new satellite-based products and services based on market requirements and new technologies.
  2. To manage the entire product life cycle for VSAT services and the customer journey to ensure Maxis' portfolio of VSAT and satellite-based services remain relevant and profitable.
  3. To provide product support and enablement to Sales and Partners to ensure meeting of revenue targets and NPS objectives.
  4. To define new product strategies and roadmaps to maintain competitiveness in the market based on sound knowledge of competitors' technology and offerings.
  5. To keep track of user feedback, customer satisfaction, dashboards and metrics to measure performance against targets and customer experience and execute improvements where necessary.
  6. To work cross-functionally with teams from Sales, Marketing, Engineering and IT for the successful execution of go-to-market propositions.
What's next?

Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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