Service Engineer
2 weeks ago
About the role
As a Service Engineer at MAKEEN ENERGY MALAYSIA SDN. BHD., you will play a vital role in providing specialist technical support and maintenance services for our range of energy products and solutions. Based in Bandar Sri Damansara, Kuala Lumpur, this full-time position will see you working closely with our customers to ensure the continued smooth operation of our innovative energy technologies.
Job descriptions:
- Plan, organize, and supervise maintenance activities of plant equipment/systems, including daily reports, Preventive Maintenance Programs, and spare parts management.
- Evaluate, analyze, and compile data for reports, summarizing information for submission to HQ management.
- Act as a focal person for service contracts by communicating/reporting to HQ management.
- Coordinate and assign daily, weekly, monthly, and yearly maintenance schedules based on feedback from the service team.
- Monitor completion of job assignments through frequent field observations and inspections.
- Maintain documentation of maintenance schedules, spare parts, and other operating reports for current and future reference.
- Respond professionally to customer feedback and inquiries, ensuring prompt resolution of issues.
- Manage maintenance budget, including working hours and part expenses.
- Create and obtain approval for parts replacement from plant management, following up with claims and invoicing processes.
- Perform other related tasks and duties as assigned by management.
Requirements:
- Bachelor's degree in Engineering (Mechanical, Electrical, or Electronics Instrumentation).
- Minimum 1 year of related work experience.
- Excellent problem-solving and communication skills.
- Evidence of accountability in procedures and report writing.
- Advantageous to have multi-skilled experience with extensive knowledge in pneumatic, instrument, electrical, and mechanical fault finding.
- Willing to travel - Malaysia and Asia Pacific.
- Proficiency in English and Bahasa Malaysia, both spoken and written.
- Working hours: Monday to Friday.
Here's what awaits you:
- Comprehensive medical coverage for you and your family (spouse and kids).
- Hospitalization and group-term life benefits for staff.
- Attendance allowance.
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