Service Engineer

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Kenso Corporation Full time

About the role

As a Service Engineer at MAKEEN ENERGY MALAYSIA SDN. BHD., you will play a vital role in providing specialist technical support and maintenance services for our range of energy products and solutions. Based in Bandar Sri Damansara, Kuala Lumpur, this full-time position will see you working closely with our customers to ensure the continued smooth operation of our innovative energy technologies.

Job descriptions:

  • Plan, organize, and supervise maintenance activities of plant equipment/systems, including daily reports, Preventive Maintenance Programs, and spare parts management.
  • Evaluate, analyze, and compile data for reports, summarizing information for submission to HQ management.
  • Act as a focal person for service contracts by communicating/reporting to HQ management.
  • Coordinate and assign daily, weekly, monthly, and yearly maintenance schedules based on feedback from the service team.
  • Monitor completion of job assignments through frequent field observations and inspections.
  • Maintain documentation of maintenance schedules, spare parts, and other operating reports for current and future reference.
  • Respond professionally to customer feedback and inquiries, ensuring prompt resolution of issues.
  • Manage maintenance budget, including working hours and part expenses.
  • Create and obtain approval for parts replacement from plant management, following up with claims and invoicing processes.
  • Perform other related tasks and duties as assigned by management.

Requirements:

  • Bachelor's degree in Engineering (Mechanical, Electrical, or Electronics Instrumentation).
  • Minimum 1 year of related work experience.
  • Excellent problem-solving and communication skills.
  • Evidence of accountability in procedures and report writing.
  • Advantageous to have multi-skilled experience with extensive knowledge in pneumatic, instrument, electrical, and mechanical fault finding.
  • Willing to travel - Malaysia and Asia Pacific.
  • Proficiency in English and Bahasa Malaysia, both spoken and written.
  • Working hours: Monday to Friday.

Here's what awaits you:

  • Comprehensive medical coverage for you and your family (spouse and kids).
  • Hospitalization and group-term life benefits for staff.
  • Attendance allowance.
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