IT Support
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IT Support (Able to start work immediately & work shift)
Luminarix is a fast-growing fintech company transforming the way businesses make and receive payments. We foster a collaborative, agile, and innovative work environment where every team member has the opportunity to make a meaningful impact and grow their career.
About the role
The IT Technical Support role provides day-to-day technical support, troubleshoots IT issues, maintains devices and systems, manages user access, and ensures smooth and secure IT operations.
Key responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktops, laptops, printers, and peripherals
- Manage user accounts, access control, and permissions
- Perform system upgrades, patching, and routine maintenance
- Troubleshoot system, network, and application-related issues
- Assist in network monitoring and connectivity troubleshooting
- Maintain IT asset inventory and documentation
- Support backup and recovery processes
- Ensure compliance with IT policies and security standards
About you
- Able to start work immediately and willing to work shifts
- Diploma / Degree in IT, Computer Science, or related field
- 2–4 years of relevant experience in IT support
- Basic knowledge of Windows OS, networking fundamentals, and hardware troubleshooting
- Strong problem-solving and communication skills
Only shortlisted candidates will be contacted. Thank you