IT Support

2 days ago

Petaling Jaya, Selangor, Malaysia Luminarix Sdn Bhd Full-time MYR 30,000 - MYR 45,000/year

IT Support (Able to start work immediately & work shift)

Luminarix is a fast-growing fintech company transforming the way businesses make and receive payments. We foster a collaborative, agile, and innovative work environment where every team member has the opportunity to make a meaningful impact and grow their career.

About the role

The IT Technical Support role provides day-to-day technical support, troubleshoots IT issues, maintains devices and systems, manages user access, and ensures smooth and secure IT operations.

Key responsibilities

  • Provide first-level technical support for hardware, software, and network issues
  • Install, configure, and maintain desktops, laptops, printers, and peripherals
  • Manage user accounts, access control, and permissions
  • Perform system upgrades, patching, and routine maintenance
  • Troubleshoot system, network, and application-related issues
  • Assist in network monitoring and connectivity troubleshooting
  • Maintain IT asset inventory and documentation
  • Support backup and recovery processes
  • Ensure compliance with IT policies and security standards

About you

  • Able to start work immediately and willing to work shifts
  • Diploma / Degree in IT, Computer Science, or related field
  • 2–4 years of relevant experience in IT support
  • Basic knowledge of Windows OS, networking fundamentals, and hardware troubleshooting
  • Strong problem-solving and communication skills

Only shortlisted candidates will be contacted. Thank you