Senior Collection Executive
3 weeks ago
Direct Lending WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Looking to join a high-growth fintech where your work truly makes a difference?
At Direct Lending, we've helped over 25,000 car owners get safe, affordable financing through Malaysia's first fully digital, Shariah-compliant auto service and vehicle takaful financing solution. Now we're hiring a Senior Collection Executive to help us scale even further.
What You'll Do:
- Contact and negotiate with customers for repayment or settlement plans
- Keep accurate records of all customer interactions
- Escalate cases that require legal or further intervention
- Hit individual KPIs and monthly performance targets
- Propose improvements and support team-wide collection success
What's In It For You:
- Attractive base salary + uncapped monthly incentive
- Permanent role (not a call centre) with career growth potential
- Casual dress code, hybrid work, modern office next to MRT TTDI
- Learn the ins and outs of digital lending, credit & collections
- Be part of a team that values innovation, inclusion, and impact
What We're Looking For:
- 1+ year experience in collections (personal loans, product financing, etc.)
- Strong communicator and negotiator
- Result driven, detail-oriented, organized, and self-motivated
- Fluent in Bahasa Malaysia and English
- Passionate about helping customers and solving real problems
If not you, who? If not now, when? Apply now or email us at careers@directlending.com.my with your CV and a short note about why this role excites you
Seniority levelMid-Senior level
Employment typeFull-time
Job functionAccounting/Auditing and Finance
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