Officer, Operation Return

3 weeks ago

Kuala Selangor, Selangor, Malaysia 7 Eleven Full time

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Responsibilities
  1. Being part of return processing team, to ensure that all store returns products and quantity.
  2. Overall responsible for inbound of return goods from stores, by ensuring all store RDO & returned goods are being processed within 24 hours of receipt from transporter and to be put away to Return storage location.
  3. All return documentation, products, quantity are maintained and processed accurately. All return products need to be sorted by Article No., Vendors/Suppliers.
  4. You are expected to ensure that the turn around of return totes to outbound picking within 3 hours upon receipt.
  5. Overseeing sorting of return stocks, timely and accurate put away of returned stock to warehouse managing system/SAP and physical location.
  6. To ensure that all returned totes are being tracked and scanned during return receiving process and to ensure that empty totes are readily made available for outbound picking team usage. Prior to transferring empty totes to Outbound picking team, to ensure that totes are clean and fit to use.
  7. You are responsible for measuring and monitoring the damages and shortages, and issue incident report (IR) within 24 hours.
  8. Measure and monitor supplier damage, shortage and wrong item based on daily operations.
  9. To work closely with warehouse operations and DC team to ensure all the processes of operation running smoothly.
  10. To issue Goods Rejection Advise (GRA) to reject any short expiry or wrong item upon delivery from vendors to CDC.
  11. To monitor the adjustment and transfer with DC operation and Transport teams to ensure no variances between SAP and WMS.
  12. To be responsible for sign off rented/reusable pallets from CHEP, Loscam and others. Create and maintain good reports and documentation for pallet management.
  13. Monitor on inventory aging and inventory clearance that need to be returned to vendors & suppliers within 7 days of notification to vendors and suppliers to collect from DC.
  14. Monitor and review vendor's late arrival (Late delivery penalty).
  15. Perform Daily Cycle Count (DCC) return stocks.
  16. To follow up on non-compliance vendors on our requirements.
  17. Participate in mid year & year end stock count.
  18. To conduct floor audits on a regular basis.
  19. To perform other job related duties as and when requested by Superior.
Job Requirements
  • Min Diploma in Logistic/Transportation.
  • Min 2 years experience in logistic field.
  • 6 days working.
  • Able to work on shift.
  • Possess own transport.
About Us

7-Eleven Malaysia Holdings Berhad through its subsidiary 7-Eleven Malaysia Sdn Bhd is the owner and operator of 7-Eleven stores in Malaysia. Incorporated on 4 June 1984, 7-Eleven Malaysia has made its mark in the retailing scene and has been a prominent icon for over 30 years. 7-Eleven Malaysia is the single largest convenience store chain with more than 2,400 stores nationwide, serving over 900,000 customers daily.

In line with our business expansion plans, we are always on the lookout for dynamic and vibrant talents who are keen to build their career with 7-Eleven Malaysia.

Our Vision

To be the best retailer of convenience.

Our Mission

To consistently serve the changing needs of customers for their convenience.

Our Core Values
  • Understand: We seek to understand the needs of stakeholders & the company to make the best (balanced) decisions.
  • Simplify: We work towards making things convenient for people to increase the effectiveness of our solutions.
  • Solve: We find ways to resolve issues that prevent us from delivering value to those we serve.
  • Connect: We communicate to manage people's expectations in the most effective manner.
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