Executive, Vendor Management
6 days ago
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Job Purpose & Overview:
Managing relationships with vendors and ensuring that services and products meet the organisation's standards and requirements. This position focuses on optimising vendor performance, ensuring cost-effectiveness, and supporting the company's strategic goals to meet the national workforce training demands.
Key Accountabilities:
Training Provider Registration and Compliance Management
- Efficiently process, verify, and evaluate new training provider registrations, cancellations, address changes, and name modifications to ensure timely and accurate service delivery within established deadlines.
- This includes meticulous review and evaluation of documentation, conducting on-site verification visits when necessary, and ensuring compliance with established criteria.
Data Management and Reporting
- Compile and maintain accurate training provider lists and corresponding director information (both manually and electronically).
- This also involves preparing approval memos for management review, maintaining up-to-date records, and submitting weekly and monthly reports for the Vendor Management Unit (VMU).
Stakeholder Communication and Support
- Coordinate briefing sessions for internal and external stakeholders to communicate new or revised procedures, ensuring clear understanding and smooth implementation. Provide on-site support during weekly PSMB open days and collaborate with the Customer Service Department to ensure stakeholders receive consistent and accurate information.
Issue Resolution and Compliance Monitoring
- Ensure the review and analysis of appeal letters and complaints submitted by training providers, ensuring fair and timely resolution according to established procedures.
- Maintain accurate data on Training Provider Directors/Owners to ensure compliance and prevent individuals from controlling multiple providers. Address training provider payment issues and work with finance to resolve discrepancies.
Internal Audits and Compliance Evaluations
- Coordinate internal audits to evaluate the effectiveness of management systems, including Anti-Bribery Management System (ABMS) and ISO 9001. Ensure all processes and systems adhere to internal and external compliance requirements, and prepare for and support audit processes.
Minimum Qualifications:
- Degree or postgraduate study in management, business or any related fields.
- 3 - 5 years of experience in a business operation environment with strong business acumen and understanding of the intricacies of the services and industrial sectors.
- Willing to work at Damansara Heights.
Kindly be advised that due to the high number of applications we receive, only candidates who have been shortlisted will receive notifications regarding the status of their applications. We sincerely appreciate your understanding and patience as we carefully review each application.
Seniority levelAssociate
Employment typeFull-time
Job functionOther, Legal, and Management
IndustriesGovernment Administration
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