Process and Reporting Excellence Analyst

Location - Shah Alam, Selangor

Function - Content

Department - Compliance

Working Pattern - Hybrid

Benefits –Benefits and Rewards

DEI -DEI Strategy Launch

Salary - this will be discussed at the next stage of the process, if you do have any questions please feel free to reach out.

The Process and Reporting Excellence Analyst will support the development of data-driven insights and reporting frameworks across our global compliance content teams.

This role will work closely with the Process and Reporting Excellence Manager, helping to streamline reporting processes and enhance data-driven decision-making across global teams.

• Power BI Reporting: Assist in the creation and maintenance of Power BI (or similar) dashboards and reports, leveraging AI features to enhance dashboard functionality, ensuring consistent and timely updates of performance metrics and KPIs.
• Data Analysis & Visualization: Collect, clean, and analyze performance data from various teams, supporting the use of AI tools to identify patterns or anomalies, ensuring data integrity and consistency for reporting purposes.
• KPI Monitoring and Reporting: Track and monitor key performance metrics and targets included in Service Level Agreements, assisting in integrating AI-driven insights to improve KPI tracking accuracy and creating regular reports for senior management.
• Process Documentation Support: Assist with the documentation of standardized processes and workflows, ensuring alignment with overall team objectives.
• Collaborative Support: Work alongside the Process and Reporting Excellence Manager and other teams to ensure alignment on reporting and process improvement initiatives.
• Data Integrity and Accuracy: Ensure the accuracy of data entered into reporting systems, validating data for quality and consistency.
• Reporting Maintenance: Regularly update and maintain existing Power BI reports, using AI capabilities to streamline updates and improve accuracy, ensuring dashboards reflect the latest performance metrics and business objectives.

• Relevant Experience: 1-3 years in a data-related or reporting role, ideally in GRC, regulatory compliance, or a tech-driven environment.
• Power BI Expertise: Strong experience with Power BI for building reports, dashboards, and visualizations.
• Data Analysis & Reporting: Familiarity with performance metrics, KPI tracking, and reporting frameworks.
• Process Documentation: Experience or interest in documenting processes and process improvement.
• Technical Skills: Proficiency in Excel, Power BI, and other data visualization tools; SQL knowledge is a plus.
• AI & Automation: Interest in or experience with AI tools (e.g., Power BI AI features, Python) for data analysis and automation.
• Attention to Detail: Ability to maintain accurate, high-quality data for reporting and decision-making.
• Collaboration & Communication: Strong teamwork and communication skills to work effectively across departments.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process.

Enhance your career and make the world a safer place