Customer Care Executive
4 weeks ago
We are looking for a motivated, dynamic Customer Care Executive (Indoor) to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.
To help to achieve this, we will provide you with a competitive base salary, highly rewarding incentive structure and career opportunities. You will also be given full product training, with hands on assistance from the customer care team.
In this role you will be responsible for:
- The candidate will play an active role in renewals and retaining customers
- By providing excellent after sales service and regular communication between the customer and the Company
- Work closely with other team members to provide strong team representation in meeting customer's expectations
- Assist in credit control work
- Conduct outbound call i.e. renewal, cycle call, attend to complaint calls and up selling.
Requirements:
The ideal candidate will possess:
- Minimum a Diploma in related discipline of studies with proven track record in customer care environment
- Highly successful at converting clients with the ability to adhere to KPI's to ensure success
- Driven by data and building a network of excellent customer relationships
- Good communication skills and has the ability to communicate fluently on the phone
- Call centre experience is an added advantage
- Good planning and organisational skills with attention to details.
- Ability to priorities tasks with effective time management
- Good understanding of Business clients in your designated locations
- Autonomous and thrive on challenges
- Required valid driving license because driving is part of the job requirement for this designation
Highly Desirable:
- Excellent customer service via phone & negotiation skills
- Ability to reach & exceed up selling targets
- Versatility to build rapport with people at all levels
- Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
- Commercially focused acumen
Benefits:
Rewards and Benefits
- Attractive base salary and incentives
- Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
- Out-patient & Specialist Coverage
- Dental & Optical Coverage
- Additional Retirement benefits
- Staff Purchase Plans
You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Customer Care Team.
Equal Opportunities
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
Address:
Rentokil Initial (M) Sdn Bhd
No. 1, Jalan Sungai Tiram 7, Taman Perusahaan Nyaman Mutiara, 11900 Bayan Lepas, Penang
#J-18808-Ljbffr-
Customer Care Executive
4 weeks ago
Bayan Lepas, Penang, Malaysia Rentokil Initial Full timeWe are looking for a motivated, dynamic Customer Care Executive (Indoor) to join our team based out of our offices in various locations. Your responsibilities will be to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.To help achieve...
-
Customer Care Executive
3 weeks ago
Bayan Lepas, Penang, Malaysia Rentokil Initial plc Full timeWe are looking for a motivated, dynamic Customer Care Executive (Indoor) to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.To help to...
-
Customer Care Representative
1 week ago
Bayan Lepas, Penang, Malaysia beBee Careers Full timeCustomer Engagement RepresentativeWe are seeking a highly motivated and empathetic individual to join our team as a Customer Engagement Representative. The ideal candidate will possess excellent communication skills and a passion for delivering outstanding customer experiences.Main Accountabilities:Support customers in placing online ordersProvide timely...
-
Customer Service Representative
2 weeks ago
Bayan Lepas, Penang, Malaysia beBee Careers Full timeWe are seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service via phone and email, while also utilizing your sales skills to identify new business opportunities.Key responsibilities include:Blding strong relationships with...
-
Account Management Executive
2 weeks ago
Bayan Lepas, Penang, Malaysia beBee Careers Full timeThis Account Management Executive role offers a unique opportunity to develop your skills in account management, sales, and customer service. You will be responsible for managing existing customer relationships, identifying new sales opportunities, and providing top-notch support services.Key responsibilities include:Managing customer accounts to maximize...
-
Executive Assistant
3 days ago
Bayan Lepas, Penang, Malaysia Wahoo Group Full timeAbout Us: Wahoo Group Pulau Pinang provides top-notch customer service solutions to its clients.As an Executive Assistant, you will be the primary point of contact for our clients, handling their queries and concerns with professionalism and poise.Job Responsibilities: Manage client inquiries, schedule classes, notify clients of class closures, issue...
-
Category Acquisition Executive
3 days ago
Bayan Lepas, Penang, Malaysia CARiNG Pharmacy Full timeAbout UsWe're CARiNG Pharmacy, a leading pharmacy chain in Malaysia with a strong commitment to delivering exceptional patient care.As a member of our team, you'll contribute to shaping the future of healthcare through innovative solutions and collaborations.Our MissionTo become the trusted healthcare partner for Malaysians by providing personalized,...
-
Client Care Associate
5 days ago
Bayan Lepas, Penang, Malaysia beBee Careers Full timeThe ideal candidate will possess strong interpersonal skills, with the ability to build rapport with customers and provide personalized support. They will also be able to prioritize tasks efficiently, manage multiple projects simultaneously, and maintain accurate records of customer interactions.In addition, they will be responsible for identifying areas for...
-
Customer Experience Representative
3 days ago
Bayan Lepas, Penang, Malaysia Emico Penang Full timeJob DescriptionWe are seeking a highly motivated Sales Executive to join our team. As a key member of our sales team, you will play a vital role in driving business growth and delivering exceptional customer experiences.Key Responsibilities:Develop and execute sales strategies to achieve targetsBuild and maintain strong relationships with customersIdentify...
-
Executive/ Specialist
3 days ago
Bayan Lepas, Penang, Malaysia B. Braun Melsungen AG Full timeExecutive/ Specialist - Communication and Capability Development, Asia Pacific SustainabilityYou're an important part of our future. Hopefully, we're also a part of your future At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That's...