Quality Assurance Tester

1 day ago


Petaling Jaya, Selangor, Malaysia MediExpress (Malaysia) Sdn Bhd Full time

We are looking for a detail-oriented Quality Assurance Tester professional to plan, design, and execute UAT test cases for our core claims system to join our team. You will collaborate with project managers, business stakeholders, and IT teams to ensure seamless system functionality, regulatory compliance, and optimal performance.

KEY TASKS & ACCOUNTABILITIES

  • Plan, design and execute UAT test cases for the insurance healthcare claims core system
  • Perform QC checks and create test reports to ensure the core system meets high standards of functionality, performance and security
  • Collaborate with project manager, business stakeholders, workstream leaders and IT teams to understand system requirements and use cases
  • Validate the end-to-end claim processing workflows to ensure the system aligns with business objectives, regulatory requirements and standards (e.g. PDPA, RMIT, etc)
  • Document, track and manage defects/issues found during UAT execution and work with the development team for resolutions
  • Serve as the primary point of contact for project users during the UAT phase, providing updates and addressing concerns
  • Collaborate with technical and functional teams to facilitate testing progress and resolve issues
  • Prepare UAT test plans, test case documentation, concise UAT reports, highlighting test results, issues and risk analysis
  • Assist in identifying process improvements for the UAT process and quality assurance practices

QUALIFICATIONS/EXPERIENCE

  • Bachelor's degree in Business Administration, Computer Science, Information Technology, or equivalent.
  • Minimum of 2 years of experience as a UAT Tester or QA tester in the insurance healthcare domain
  • Proven background in Quality Control ("QC") processes, test execution and defect management
  • Strong knowledge of UAT processes and project management methodologies (e.g., Agile, Waterfall) and business analysis techniques.
  • Excellent analytical and problem-solving skills with attention to detail
  • Proficiency in creating test plans, test cases, and defect reporting tools (e.g. JIRA, ZenTao)
  • Familiarity with claim adjudication systems, claims workflows and medical billing
  • Ability to communicate complex issues clearly to technical and non-technical stakeholders
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Quality Assurance and Information Technology
Industries
  • Hospitals and Health Care and Insurance and Employee Benefit Funds
#J-18808-Ljbffr

  • Petaling Jaya, Selangor, Malaysia MediExpress (Malaysia) Sdn Bhd Full time

    We are looking for a detail-oriented Quality Assurance Tester professional to plan, design, and execute UAT test cases for our core claims system. You will collaborate with project managers, business stakeholders, and IT teams to ensure seamless system functionality, regulatory compliance, and optimal performance.Key ResponsibilitiesPlan, design, and execute...


  • Petaling Jaya, Selangor, Malaysia Brighten Full time

    Brighten Business Consulting Sdn Bhd is a leading digital marketing and manpower outsourcing agency based in Hong Kong, with branches in Malaysia, Taiwan, UK, and Australia. With a decade of expertise in marketing, business strategy, and technology solutions, we specialize in delivering top-notch professional services to assist global clients in expanding...


  • Petaling Jaya, Selangor, Malaysia MediExpress (Malaysia) Sdn Bhd Full time

    MediExpress (Malaysia) Sdn Bhd is seeking a skilled Quality Assurance Tester to join our team. As a Quality Assurance Tester, you will play a critical role in ensuring the quality of our core claims system. Your primary responsibility will be to plan, design, and execute UAT test cases for our core claims system.Key Skills and QualificationsProven experience...


  • Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    Job OverviewWe are seeking a Quality Assurance Specialist to join our team at Teleperformance. This is an exciting opportunity for a motivated individual who wants to make a real impact on our operations.The successful candidate will be responsible for leading and managing a QA team, introducing and managing initiatives related to quality assurance audits,...


  • Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    Key ResponsibilitiesThe Quality Assurance Specialist is a critical role at Teleperformance, where you will be responsible for ensuring that our customer support processes meet the highest standards of quality. As a key member of our team, you will collaborate with colleagues to identify areas for improvement and implement effective solutions.About the...

  • UAT Specialist

    1 day ago


    Petaling Jaya, Selangor, Malaysia MediExpress (Malaysia) Sdn Bhd Full time

    We are looking for a highly skilled Quality Assurance Tester to join our team at MediExpress (Malaysia) Sdn Bhd. As a Quality Assurance Tester, you will be responsible for planning, designing, and executing UAT test cases for our core claims system. You will also perform quality checks and create test reports to ensure the core system meets high standards of...


  • Petaling Jaya, Selangor, Malaysia Lenovo Full time

    Job OverviewWe are seeking a seasoned Quality Assurance professional to lead our QA team and drive excellence in software quality. As a key member of our organization, you will be responsible for developing and implementing a comprehensive QA strategy, leading cross-functional teams, and ensuring the delivery of high-quality software products.


  • Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    About Agensi Pekerjaan JobScoper Sdn. Bhd.We are a leading recruitment agency in Bangkok, seeking a highly motivated Analytical Quality Assurance Professional to join our team. As a key member of our quality assurance team, you will be responsible for ensuring the highest level of quality in our software products.The ideal candidate will have a strong...

  • QA Engineer

    1 day ago


    Petaling Jaya, Selangor, Malaysia MediExpress (Malaysia) Sdn Bhd Full time

    MediExpress (Malaysia) Sdn Bhd requires a Quality Assurance Tester to ensure the quality of our core claims system. As a Quality Assurance Tester, you will plan, design, and execute UAT test cases for our core claims system. You will also perform quality checks and create test reports to ensure the core system meets high standards of functionality,...


  • Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    Job DescriptionTeleperformance is seeking an experienced Quality Assurance Specialist to manage the analysis and reporting of training metrics.Responsibilities:Design and execute data-driven analyses to identify trends and opportunities for improvement in agent performance.Work closely with operations and quality assurance teams to develop and implement...


  • Petaling Jaya, Selangor, Malaysia The Arnott's Group Full time

    As the Quality Assurance Director at The Arnott's Group, you will play a critical role in ensuring the highest standards of quality and food safety across our Asia Business Unit. Based in Kuala Lumpur, Malaysia, you will lead the strategy and direction to guarantee that our products meet the expectations of consumers across Total Asia.The Arnott's Group is a...


  • Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    About the RoleWe are seeking a highly skilled Quality Assurance (QA) Supervisor to join our team. As a key member of our QA department, you will play a critical role in ensuring the timely and effective implementation of company policies, procedures, and quality testing protocols.Key ResponsibilitiesLeadership and Guidance: Provide supervision, work...


  • Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    We are looking for a Quality Assurance and Compliance Analyst to join our team in Bangkok. As a key member of our quality assurance team, you will be responsible for ensuring the highest level of quality in our software products.The ideal candidate will have a strong background in software development and quality assurance, with a minimum of 1 year of...


  • Petaling Jaya, Selangor, Malaysia DKSH Group Full time

    We are looking for a highly skilled and experienced Compliance and Quality Assurance Specialist to join our team at DKSH Group.About the RoleThis is a key position responsible for ensuring that all aspects of our business operations comply with relevant regulations and laws.The successful candidate will have a strong understanding of quality assurance tools,...


  • Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    We are looking for a highly skilled Software Quality Assurance Specialist to join our team in Bangkok. As a key member of our quality assurance team, you will be responsible for ensuring the highest level of quality in our software products.The ideal candidate will have a minimum of 1 year of experience in quality assurance, with a strong background in data...


  • Petaling Jaya, Selangor, Malaysia EJA Sdn Bhd Full time

    Job DescriptionEJA Sdn Bhd is seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for performing regular internal and external audits to ensure compliance with regulatory requirements and company procedures.The ideal candidate will have education in Diploma/degree in...


  • Petaling Jaya, Selangor, Malaysia Addiction Foods NZ Ltd. Full time

    About the RoleWe are looking for a Quality Assurance Manager to lead our regulatory compliance efforts at Addiction Foods NZ Ltd.The successful candidate will have a strong understanding of regulatory requirements for import, export, packaging, and food safety. This role requires excellent communication and training skills with the ability to develop and...


  • Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    Quality Assurance Analyst - Mandarin (Based in Bangkok)Responsibilities:Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact center environment.Make recommendations and define strategies that solve critical business problems, through both established industry best practices and...


  • Subang Jaya, Selangor, Malaysia ZUS Coffee Full time

    Job Description">Company Overview: ZUS Coffee is a leading coffee chain that prioritizes quality and customer satisfaction.Role Summary: We are seeking a highly skilled Quality Assurance Specialist to join our team. As a key member of our quality assurance team, you will be responsible for ensuring that our suppliers meet the highest standards of quality and...


  • Subang Jaya, Selangor, Malaysia ZUS Coffee Full time

    About the Role:At ZUS Coffee, we are seeking a highly skilled Senior Executive, Quality Assurance to join our team. As a Senior Executive, Quality Assurance, you will play a crucial role in ensuring that our suppliers meet our high standards for quality and safety.Key Responsibilities:Supplier Management and Auditing: Conduct regular audits of our suppliers...