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Food & Beverage Training Executive
4 weeks ago
- Develop and implement training programs for FOH & BOH staff.
- Conduct skills training on customer service, hygiene, and safety.
- Organize onboarding sessions and maintain training materials.
- Monitor staff performance and identify training needs.
- Provide feedback to improve service quality and efficiency.
- Train staff on upselling, menu knowledge, and guest experience.
- Ensure compliance with health, safety, and hygiene regulations.
- Collaborate with management to align training with company goals.
Requirements:
- Diploma/Degree in Hospitality, F&B Management, or related field.
- Minimum 2-5 years of experience in F&B training or operations.
- Strong knowledge of food safety, hygiene, and service standards.
- Excellent communication, coaching, and leadership skills.
- Ability to develop training materials and conduct hands-on sessions.
- Experience in staff performance evaluation and reporting.
- Proficient in Microsoft Office and e-learning platforms.
- Passion for staff development and continuous improvement.