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Food & Beverage Training Executive

4 weeks ago


Johor Bahru, Johor, Malaysia The Toast F&B Sdn Bhd Full time
  • Develop and implement training programs for FOH & BOH staff.
  • Conduct skills training on customer service, hygiene, and safety.
  • Organize onboarding sessions and maintain training materials.
  • Monitor staff performance and identify training needs.
  • Provide feedback to improve service quality and efficiency.
  • Train staff on upselling, menu knowledge, and guest experience.
  • Ensure compliance with health, safety, and hygiene regulations.
  • Collaborate with management to align training with company goals.

Requirements:

  • Diploma/Degree in Hospitality, F&B Management, or related field.
  • Minimum 2-5 years of experience in F&B training or operations.
  • Strong knowledge of food safety, hygiene, and service standards.
  • Excellent communication, coaching, and leadership skills.
  • Ability to develop training materials and conduct hands-on sessions.
  • Experience in staff performance evaluation and reporting.
  • Proficient in Microsoft Office and e-learning platforms.
  • Passion for staff development and continuous improvement.
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