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Quality Assurance Specialist

1 month ago

Kuala Lumpur, Kuala Lumpur, Malaysia Hydron Full time

We are seeking a detail-oriented quality assurance specialist to be in charge developing and implementing quality assurance policies, conducting tests and inspections, identifying production, process, or product issues, and presenting solutions. This role will work closely with various departments to perform and validate test cases based on quality requirements, and recommend changes to predetermined quality guidelines. To be successful as a quality assurance specialist you should demonstrate strong attention to detail and have analytical and problem- solving abilities. You must be able to implement the highest quality assurance standards and provide accurate and comprehensive feedback to the teams. This position is based in the G2G Kuala Lumpur office.

Responsibilities

  • Develop and execute test plans to ensure that all objectives are met
  • Implement and monitor test scripts (automated when possible) to assess functionality, reliability, performance, and quality of the service or product
  • Log the bugs story into the defect tracking system
  • Identifying and resolving workflow and production issues
  • Ensure that user expectations are met during the testing process
  • Preparing and implementing quality assurance policies and procedures
  • Performing routine inspections and quality tests
  • Investigate customer complaints and product issues
  • Documenting quality assurance activities and creating audit reports
  • Addressing and discussing issues and proposed solutions with UI / UX and Tech Teams
  • Making recommendations for improvement
Requirements
  • A bachelor's degree in computer science, information systems or a related field
  • At least 2 Year(s) of working experience in the related field is required for this position
  • Experience in quality inspection, auditing, and testing
  • Working knowledge of tools, methods, and concepts of quality assurance
  • Familiar with Single Page Application(SPA) with Web-services APIs
  • Excellent communication skills, both written and verbal
  • Strong computer skills and knowledge of QA databases and applications
  • Strong analytical and problem-solving skills
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