Property Management Assistant Manager/ Manager
3 weeks ago
Join us at Eastern & Oriental Berhad to shape refined living experiences and inspiring spaces. We welcome you to contribute to our legacy of exceptional, timeless addresses. Apply now for a career in Customer Care as our Handover Team, where your drive meets endless possibilities.
The position is based in our Penang Office in Malaysia.
Job Overview
You will be responsible to manage the daily operations and related matters pertaining to defects and other issues of the property development project tasked.
Key Responsibilities
- Attend to owners' feedback professionally in compliance with E&O's service standards and provide reasonable alternatives in resolving customers' feedback.
- Monitor and organize the documentation on all building defects (including reports and photos), working in collaboration with departments and contractors to ensure timely completion.
- Initiate handover preparations and conduct random pre-handover inspections prior to the formal handover.
- Organise Pre-VP (Vacant Possession) briefings with contractors to resolve any handover and defect liability period (DLP) issues.
- Establish procedures for opening and closing defect lists, ensuring timely submissions of the Handover Team for smooth, error-free transitions and progress tracking.
- Establish strong relationships with local authorities and maintain good rapport with owners/tenants/residents.
- Monitor and check compliance to Strata Management Act, Strata Title Act, Building and Common Property Act with Building By-Laws/ Tenant's Handbook.
Requirements
- Bachelor Degree in Building and Facilities Management, Property Management or related field.
- At least 4 years solid experience in managing high rise facilities and customer service in property industry with experience in defects rectification an advantage.
- Knowledge on building defects.
- Well versed in the Building Maintenance and Strata Management Act.
- Able to work independently, possess initiative, with strong interpersonal and communication skills.
How do your skills match this job?
Your application will include the following questions:
- Which of the following statements best describes your right to work in Malaysia?
- What's your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years' experience do you have as a Property Management Manager?
- Which of the following languages are you fluent in?
- How much notice are you required to give your current employer?
- How many years' experience do you have as a Quality and Handover Manager?
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