Demand Planning Manager

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Refine Group Full time

This role involves managing the APAC demand planning team, which supports key regions including China, India, Japan, Southeast Asia, and Korea. The primary focus is to maintain industry-standard KPIs while ensuring forecast accuracy, customer service levels, and inventory targets are met. The position includes leading the demand planning process to align sales targets with operational forecasts and continuously monitoring and analyzing results to improve them.

Key Accountabilities:
  1. Team Management:
    - Manage the centralized demand planning team in Kuala Lumpur, providing guidance and training to achieve organizational goals.
    - Lead and coordinate the APAC Forecast Consensus process with various business teams to drive collaborative results.
    - Continuously refine the Demand Planning process to adapt to changing market conditions and improve efficiency.
  2. Collaboration with Leadership:
    - Work with senior leaders across Sales, Supply Chain, Operations, Finance, and customers to enhance forecast accuracy and overall supply chain performance.
  3. Forecast Analysis Methodologies:
    - Innovate and enhance forecast analysis methodologies tailored to current business and market trends.
  4. Annual Planning Cycles:
    - Participate actively in annual planning cycles to set and determine supply chain planning KPIs.
  5. Customer Satisfaction KPIs:
    - Contribute to meeting key customer satisfaction KPIs such as On-Time Delivery (OTD), late lines, inbound OTD, and inventory metrics (amount, turns, dollars).
Education Qualification:

- Required: Bachelor's Degree in Supply Chain, Engineering, Business, Finance, or a related field.

Technical Competency & Skills:
  1. Supply Chain Planning Processes:
    - Thorough understanding of common industry-standard supply chain planning processes.
  2. ERP Systems:
    - Proficiency with ERP systems, especially Oracle, is essential.
  3. Experience:
    - 3-5 years of experience in Demand Planning and Management. Experience in the S&OP (Sales and Operations Planning) process is preferred.
Leadership Competency:
  1. Communication Skills:
    - Strong interpersonal and communication abilities to effectively engage with various levels of the organization.
  2. Team Development:
    - Capability to identify, hire, train, and effectively manage a team of direct reports.
  3. Relationship Building:
    - Ability to maintain productive working relationships across the organization.
How do your skills match this job?

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Malaysia?
  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • How many years' experience do you have as a Demand Planning Manager?
  • How many years' experience do you have with sales and operations planning (S & O P)?
  • How many years' experience do you have with forecasting for businesses?
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