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Key Account Manager

1 month ago

Kuala Lumpur, Kuala Lumpur, Malaysia Dancom Group Full time

As a Key Account Manager at Dancom Group, you will be responsible for managing and growing key accounts to drive revenue and achieve strategic business objectives. This is an exciting opportunity to work for a leading company in the industry and make a significant impact on the organization's success.

Key responsibilities

  1. Develop and maintain strong relationships with key clients to understand their needs and provide tailored solutions
  2. Manage and coordinate the delivery of products and services to key accounts, ensuring a seamless customer experience
  3. Collaborate with cross-functional teams to identify and capitalize on opportunities to expand business with existing clients
  4. Proactively monitor and report on key account performance, identifying areas for improvement and driving initiatives to enhance customer satisfaction
  5. Accurate preparation and on-time submission of monthly forecast and sales reports to relevant stakeholders
  6. Contribute to the development and implementation of account management strategies and best practices
  7. Manage a team of product specialists to deliver sales results.
  8. Ensure company policy, including procedures, social compliance, and business integrity policy, is implemented at every level of staff

What we're looking for

  1. Minimum 7 years of experience in a key account management or senior sales role, preferably within the Sales and Account & Relationship Management industry
  2. Proven track record of building and maintaining long-term relationships with key clients and driving revenue growth
  3. Excellent communication and interpersonal skills, with the ability to effectively negotiate and influence at all levels of an organization
  4. Strong problem-solving and analytical skills, with the ability to identify and address client needs
  5. Familiarity with customer relationship management (CRM) tools and data analysis
  6. Flexible and able to travel
  7. Bachelor's degree or equivalent in a relevant field

What we offer

  1. Competitive salary and bonus structure
  2. Comprehensive benefits package, including health insurance and retirement plans
  3. Opportunities for professional development and career advancement
  4. Supportive and collaborative work environment
  5. Work-life balance initiatives, such as flexible working arrangements

About us

Dancom Group is a leading provider of innovative technology solutions and services. With a strong focus on customer satisfaction, we strive to deliver exceptional value to our clients. Our team of dedicated professionals is committed to driving innovation and helping our clients succeed.

If you are an experienced Key Account Manager who is passionate about building lasting client relationships and delivering outstanding results, we encourage you to apply now.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Retail and Consumer Services

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