Current jobs related to L2 Application Support - Kuala Lumpur, Kuala Lumpur - Avensys Consulting

  • Application Engineer L2 Support

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    Role Overview:The Application Engineer L2 Support will be responsible for the technical resolution of incidents, proactive management of issues, and collaboration with the development team. The role also involves capacity management, monitoring current performance and capacity data, and forecasting future needs.Main Responsibilities:Identify permanent...

  • L2 Technical Support

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Unison Consulting Full time

    ResponsibilitiesFinding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend).Working on the life-cycle of help desk incidents.Resolving the issue based on support documents/knowledge base especially if it falls into system configurations, restarts, etc.Assigning the ticket to L3 support if necessary; otherwise,...

  • L2 Application Support

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Ideal Reliance Sdn. Bhd. Full time

    Technology Hub, IT Services and IT ConsultingOur client serves as a central hub for IT services, making a substantial contribution to their regional operations. The center plays a pivotal role in supporting digital transformation by overseeing IT services, applications, and infrastructure, while also delivering technical support, system integration, cloud...

  • L2 Support Services Manager

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    Job DescriptionThe L2 Support Services Manager will be responsible for providing technical support to various business users. This includes attending to business queries, following through on requests, and resolving incidents in a timely manner.The successful candidate will be responsible for performing root cause analysis to identify permanent solutions,...

  • L2 Support Engineer

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia UOB Full time

    UOB Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJoin or sign in to find your next jobJoin to apply for the L2 Support Engineer (Finance, Risk, Regulatory & Reporting), GIPS role at UOBUOB Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia1 week ago Be among the first 25 applicantsJoin to apply for the L2 Support Engineer (Finance, Risk,...

  • L2 Support Engineer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Luxoft Full time

    Project descriptionOur Client, a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe, and North America, is looking for Consultants to be part of the project. The Technology and Operations function is comprised of five teams of specialists with distinct capabilities:...

  • Application Support Specialist

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    About the RoleThis position involves providing technical support and ongoing services to end-users via ServiceNow and YouTrack. The successful candidate will act as a liaison between users, business analysts, and developers, ensuring effective communication and collaboration.The Application Support Engineer is responsible for system testing, documentation,...

  • L2/L3 IT Software Support

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Aiodin Tech Sdn Bhd Full time

    (Remote) L2/L3 IT Software Support / Senior Service Desk Analyst / IT HelpdeskWe are seeking an experienced IT Helpdesk Specialist to join our team. This role acts as the first point of contact for end-users via phone, email, or chat. The ideal candidate will provide advanced IT and applications support, ensuring high-quality service and resolution of...

  • Application Support AS400

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HCLTech Full time

    HCLTech WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaApplication Support AS400As an Application Support AS400 at HCL Technologies Malaysia SDN BHD, you will play a crucial role by leveraging your strong background in managing and supporting AS400 systems, including troubleshooting and job monitoring.Key Responsibilities:Experience in...

  • Application Support AS400 Expert

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    HCLTech is looking for a talented individual to join their team as an Application Support AS400 Expert. The ideal candidate will have a strong background in managing and supporting AS400 systems, including troubleshooting and job monitoring.About the JobThis position is responsible for providing L2 support for application issues, including troubleshooting...

L2 Application Support

1 month ago

Kuala Lumpur, Kuala Lumpur, Malaysia Avensys Consulting Full time

Direct message the job poster from Avensys Consulting

L1/L2 Application Support

If you are passionate about playing a key role in the success of a Top-Notch company, we want to hear from you

Our client's project is a well-established brand in the Information Technology industry who is now looking for a passionate and driven L1/L2 Application Support position. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance.

Contract Duration: 9-12 months (Extendable Contract)

Competencies and Skills:

  1. Bachelor's Degree or equivalent experience required
  2. At least 2 years of hands-on experience as production support engineer
  3. Knowledge of best practices and IT operations in an always-up, always-available service
  4. Strong critical thinker with problem solving aptitude.
  5. General banking knowledge or Banking knowledge related to online banking
  6. Represent production support for the suite of apps in the domain in Agile stand-ups, planning sessions and deployment activities.
  7. Drive improvements to processes and design enhancements to automation to continuously improve the production environment.
  8. Identify reoccurring issues and work with IT & Business partners to remediate using the problem management process.

Job Specification

  1. Ability to use a wide variety of open-source technologies and cloud services
  2. Expertise with containerization technologies, including WebSphere etc.
  3. Hands-on experience in Unix/Linux systems and SQL.
  4. Good interpersonal and communication skills at all levels.
  5. Good knowledge in IBM WebSphere, DB2, MySQL
  6. Additional – Knowledge in Monitoring tools (e.g. Dynatrace) is preferred.

Key Responsibilities

  1. Problem analysis and resolution.
  2. Perform system performance and stability monitoring
  3. Provide support and coordination of planned activities based on assigned shifts. Subjected to change as and when assigned by supervisor.
  4. Support the system maintenance (including deployment related activities) for Production and DR environment as assigned by the supervisor.
  5. Collection and analysis of system statistics
  6. On-call standby support 24x7.
  7. Complete other tasks to be assigned by supervisor
  8. Own the reported issue and work towards issue resolution.

WHAT'S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to mangala@aven-sys.com. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

IT Services and IT Consulting and Banking

#J-18808-Ljbffr