Service Coordinator, Shah Alam
2 weeks ago
- Well versed in English and Bahasa Malaysia
- Proficient in Microsoft Office
- Good communication & organizational skills
Job Responsibilities:
- Receive service calls and create job log in
- Coordinate with customer and assign job cards to Technician
- Monitor job progress for all daily assigned jobs of all Technicians
- Verify work orders and assign job cards; place orders for local option parts
- Arrange transport with vendors for delivery and collection of trucks
- Coordinate with sub-contractors on fabrication, modification, and installation
- Follow up on jobs pending for spare parts
- Ability to work independently and under pressure
- Monitor repair job progress in the workshop
- Inform rental customers on mishandling charges and notify Superiors of any disputes
- Ensure fast response to queries and requests from customers and technicians
- Prepare monthly service analysis reports to submit to the Service Manager
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Your application will include the following questions:
- Which of the following statements best describes your right to work in Malaysia?
- Which of the following types of qualifications do you have?
- How many years' experience do you have as a service coordinator?
- What's your expected monthly basic salary?
- Do you have customer service experience?
- Which of the following Microsoft Office products are you experienced with?
- Which of the following languages are you fluent in?
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