Branch Manager

5 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Food Republic Full time
Branch Manager / Assistant Branch Manager (Non-Halal)

This job is for a Branch Manager / Assistant Branch Manager at a non-halal food court in Pavilion Bukit Bintang. You might like this job because it involves overseeing financial management, setting sales targets, sourcing tenants, and maintaining aesthetics.

Salary: RM 3500 - RM 4500

Location: Bukit Bintang

Employment Type: Full-Time

Job Description

As the Branch Manager / Assistant Branch Manager, you will be responsible for the overall management and operation of the non-halal food court at Pavilion Bukit Bintang. Your key responsibilities will include:

  • Financial Management: Oversee the outlet's costs, profits, and losses, ensuring effective financial control and adherence to budget targets.
  • Sales Target Development: Set sales targets for stalls and mini restaurants, develop strategies to meet these targets, and monitor sales performance.
  • Cost Control: Implement and enforce cost control measures to maximize profitability and reduce wastage.
  • Tenant Sourcing & Stall Setup: Manage the sourcing of new tenants for the food court and coordinate the setup of new stalls, ensuring smooth operations from the start.
  • Adherence to Company Policies: Uphold the company's rules and regulations, ensuring compliance by all staff and tenants.
  • Customer & Tenant Support: Act as a point of contact for tenants, customers, and cleaners, providing prompt assistance for requests and queries.
  • Operational Audits: Conduct routine hygiene checks and inventory audits to maintain cleanliness, safety, and efficient operations.
  • Aesthetic Maintenance: Maintain high standards of the outlet's overall aesthetics, including food and stall displays, ensuring an appealing environment for customers.
  • External Contractors & Suppliers: Serve as the point-of-contact for external contractors and suppliers, managing relationships and ensuring timely delivery of goods and services.
  • Reporting: Prepare daily and monthly operational reports, analyzing performance and identifying areas for improvement.
  • Additional Duties: Take on any other duties or projects assigned by your superior as required.
Job Requirements
  • Language Skills: Proficiency in both Mandarin and English is essential for communication with tenants, suppliers, and customers.
  • Experience: At least 5 years of relevant experience in retail, food & beverage, or operations management, preferably in a food court or similar environment.
  • Leadership Skills: Strong managerial and leadership skills with the ability to motivate and manage a diverse team.
  • Financial Acumen: Experience in managing budgets, sales targets, and cost control.
  • Customer Focused: Strong problem-solving skills with a customer-oriented mindset.
  • Organizational Skills: Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
Skills
  • Food Services
  • Food Quality Assurance And Control
  • Customer Relationship Management
  • Negotiation
  • Food And Beverage Management
Company Benefits
  • Employee Discount: Enjoy employee discounts on food and beverages at all Food Republic and Food Junction outlets across Malaysia.
  • Medical Coverage: Enjoy full health and dental care coverage with our panel clinic, because your well-being matters to us.
  • Insurance Coverage: Get peace of mind with our comprehensive health and accident insurance, providing you with essential protection and support.
  • Unlock your potential with opportunities for growth and development, including training programs, mentorship, and clear paths for career progression.
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