Quality & Process Improvement Engineer (, Penang)

3 weeks ago

Penang, Malaysia Teradyne Full time

Our Purpose

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

The Quality & Process Improvement Engineer is a hybrid role designed to manage the organization's Quality Management System (QMS) while also guiding process improvement and digital transformation initiatives. This position will be responsible for ensuring compliance with industry standards, driving continuous improvement projects, and utilizing information technology to optimize business processes. The ideal candidate is a versatile professional who excels in quality management, process engineering, and the use of technology to enhance operational efficiency.

Responsibilities
  1. Quality Management:
    • Oversee the Quality Management System (QMS), ensuring compliance with relevant standards (e.g., ISO 9001) and regulatory requirements.
    • Conduct internal audits, manage corrective actions, and ensure continuous improvement of quality processes.
    • Develop, implement, and monitor quality policies, procedures, and metrics across the organization.
    • Responsible for root cause and problem-solving activities to address quality issues and customer complaints.
  2. Process Improvement & Design:
    • Collaborate with cross-functional teams to identify, prioritize, and implement process improvement initiatives.
    • Facilitate workshops and training sessions to promote a culture of continuous improvement.
    • Design and document efficient business processes, ensuring they align with company objectives and industry's best practices.
    • Develop tools and frameworks for process standardization and optimization.
  3. Digital Transformation & IT Integration:
    • Utilize information technology tools to support data examination, process automation, and workflow optimization.
    • Partner with IT and operational teams to design digital solutions that enhance process efficiency and user experience.
    • Leverage data to identify trends, measure process performance, and drive informed decision-making.
    • Stay updated on emerging technologies and industry trends to recommend and implement innovative solutions.
  4. Leadership & Collaboration:
    • Serve as a change agent, fostering a culture of quality and continuous improvement across the organization.
    • Responsible for cross-functional project teams to execute complex process improvement initiatives.
    • Provide mentorship and guidance to team members on quality management and process improvement methodologies.

About All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.

Minimum Requirements
  1. Bachelor's degree in engineering, Business Administration, Information Systems, or a related field.
  2. 5+ years of experience in Quality Management, Business Process Engineering, or a similar role.
  3. Strong knowledge of quality standards (e.g., ISO 9001), process improvement methodologies (e.g., Lean, Six Sigma), and project management.
  4. Experience in process design, mapping, and optimization using software tools (e.g., Visio, BPM tools).
  5. Proficiency in data analysis and familiarity with IT tools such as ERP systems, data visualization software (e.g., Power BI, Tableau), and automation platforms.
  6. Excellent problem-solving, investigation and decision-making skills.
  7. Strong communication and interpersonal skills, with the ability to guide projects and influence stakeholders at all levels.
Additional Requirements
  1. Six Sigma Green Belt or Black Belt certification.
  2. Experience with digital transformation projects or IT systems implementation.
  3. Familiarity with industry-specific regulations and compliance requirements.
  4. May require occasional travel to company locations or client sites.
  5. Ability to work in a dynamic environment, manage multiple projects, and adapt to changing priorities.
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