Marketing & Communication Manager (Based in Shah Alam)

3 days ago

Shah Alam, Selangor, Malaysia Esri Malaysia Full time
Marketing & Communication Manager (Based in Shah Alam)

Esri Malaysia is a multi‐national organization specializing in enterprise software solutions for large public sector customers, GLC and corporates in Malaysia. We expanded our business to Malaysia in 1983 and have since developed a loyal customer base leveraging strong brand recognition, globally proven solutions, and industry expertise in Malaysia, South Asia, and the USA. We have the largest market share, and business growth is promising. Existing resources can provide high-quality consultancy services, project implementation, and comprehensive customer support and now employs over 200 people in Malaysia.

As we continue to evolve and grow our business, we are looking for new ways to work more efficiently and effectively. That's where you come in

About the Role

The ideal candidate will be responsible for developing and executing targeted campaigns, aligning strategies with business goals, collaborating across teams, and driving measurable results through innovative and effective communication channels.

What you'll do:

  • Develop and execute integrated go-to-market (GTM) campaigns tailored to the Malaysian market across all marketing channels (web, social, digital, PR, etc.) to prioritize business growth and achieve sales targets.
  • Act as the in-market marketing expert, managing all campaign execution and delivering business value for the Malaysian market.
  • Collaborate with sales, client success teams, and group marketing colleagues to align marketing strategies with business objectives, focusing on brand awareness, demand generation, and lead generation.
  • Plan, deliver, and optimize marketing activities across paid, owned, and earned channels to drive measurable outcomes while maximizing return on marketing investment (ROMI).
  • Develop engaging, audience-specific content including case studies, media, email campaigns, and PR initiatives.
  • Report on and track campaign success, evaluate media spend, and use insights to refine marketing strategies.
  • Build strong relationships with internal teams and external partners and agencies to enhance brand positioning and impact within the Malaysian market.

---We are looking for a local Malaysian citizen---

About You

We are seeking an energetic, passionate, and driven Marketing & Communications Manager. Your proven ability to create onsite client experiences that align with our market-leading brand will ensure your success in this role.

To be successful in this role you will need:

  • Degree in business, marketing, or communications.
  • Minimum of 5 years and above experience as a marketing and/or communications manager, ideally supporting internal sales or partner teams to deliver business goals.
  • Strong practical knowledge of sales pipelines, forecasting, and budget management.
  • Proven track record of managing and executing integrated marketing programs across multiple channels, involving many stakeholders, and defined KPIs.
  • Practical knowledge of measuring campaign ROMI.
  • Experience in working with marketing, communications, and creative agencies, suppliers, and stakeholders.
  • A strong understanding of how to balance competing business priorities and working with internal teams on aligned goals.
  • Strong English skills, written and spoken.
  • Enjoys working on cross-functional marketing and sales initiatives, as well as driving forward marketing plans.
  • Identifies targeted marketing opportunities by understanding consumer requirements and aligning these with sales and partner business goals.
  • Able to develop customer and partner value propositions to develop targeted communications and marketing strategies.
  • A natural collaborator who knows how to motivate and work with others.
  • Able to manage multiple projects simultaneously.
  • Strong written and oral communication skills.
  • Data-driven, curious, and embracing change.
  • Excellent grammar with a high attention to detail, especially regarding written content.
  • Professional presentation, with a high emotional intelligence.
  • Personality/behaviors align with Esri Malaysia's core values.

Why Esri Malaysia

At Esri Malaysia, we foster an inclusive, people-centric environment that values both professional excellence and personal well-being. Joining us, you will be provided with:

  • Empowered Flexibility: We offer flexible work arrangements to promote work-life balance. New employees are required to attend their local office full-time for the first three months to ensure a comprehensive onboarding experience before agreeing to a hybrid model.
  • Investment in your Growth: Access dedicated training and development programs, allowing you to continuously upskill and grow in your role.
  • Career Advancement: We promote internal mobility and provide clear pathways for career progression, empowering you to navigate and elevate your professional journey.
  • Appreciation and Engagement: Enjoy a range of benefits, including Flexi Benefits, Mobile Phone Allowance, Medical & Insurance, Yearly Salary Increment, Referral Spotter Fees, Staff Awards, Engaging Events, and much more.
  • Performance Recognition: Enjoy a financially rewarding profit-sharing bonus.

For further details or if you have any questions, please contact our Talent Acquisition team by mail at fjaffar@esrimalaysia.com.my (Fadhillah). We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing and Public Relations

Industries

IT Services and IT Consulting

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