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Payroll Senior Analyst, Human Resources Operations, Asia Pacific

1 month ago

Kuala Lumpur, Kuala Lumpur, Malaysia Cigna Health and Life Insurance Company Full time

Payroll Senior Analyst, Human Resources Operations, Asia Pacific

Payroll Senior Analyst, Human Resources Operations, Asia Pacific

Apply remote type Hybrid locations Kuala Lumpur, Malaysia time type Full time posted on Posted 2 Days Ago job requisition id 25003166

Payroll Senior Analyst, Human Resources Operations, Asia Pacific (Based in KL, Malaysia)

(low band 3 senior contributor track)

This position will mainly provide support within Human Resources Operations Asia Pacific Team in managing the day-to-day payroll and benefits administration for Singapore, Australia and Hong Kong and/or other Asia Pacific regions to ensure payrolls are administered and authorized in line with internal payroll process control policies and comply with local regulation requirements. This role has the ability to work independently and with virtual team members day-to-day.

Key Responsibilities:

  • Support the Human Resources Operations Asia Pacific Lead with the day-to-day payroll management mainly for Singapore, Australia and Hong Kong and/or other Asia Pacific markets when required.
  • Partner with our third-party payroll provider effectively to ensure accurate payments, reports, and returns are delivered timely to respective stakeholders.
  • Prepare the statutory calculations and reporting per respective markets requirements.
  • Liaise closely with Finance, HR team, and other internal teams to ensure a smooth delivery of service between departments and work to always achieve best practice.
  • Act as the initial point of contact for employees regarding the administration of both payroll and employee benefits, demonstrating the confidence and knowledge to bring any queries to a satisfactory and timely resolution.
  • Ensure the relevant HR database is up-to-date, accurate, and complies with local regulations.
  • Provide guidance and advice to HR team or employees in e-portals when required.
  • Assess the effectiveness of our payroll policy and process framework continually and proactively make recommendations for improvement on process streamline or automation to enhance employee experience.
  • Administrate a range of employee benefits ensuring accurate payroll deductions are gathered with regular and prompt reporting to third-party providers (e.g., pensions, medical, various insurances, tax, etc.).
  • Provide customer service support to internal customers, including developing communication tools and updating the internal IRIS page.
  • Support auditing of payroll data within the payroll team to maintain data integrity.
  • Administer invoices by reconciling, tracking, and obtaining authorization within agreed timescales.
  • Handle any ad-hoc assignments as required.

Required Skills/Experience:

  • Undergraduate in any discipline who is passionate about making an impact on our employees by creating a differentiated employee experience.
  • Solid experience in day-to-day processing in managing Asia Pacific payroll is a must.
  • High proficiency in Microsoft Office, particularly for Excel, PowerPoint, and Word.
  • Workday HR System experience is definitely an advantage.
  • Organized, proactive, and detail-oriented.
  • High level of learning agility in a fast-paced environment.
  • Demonstration of good interpersonal capability.
  • Strong communication skills in English; speaking Cantonese is an advantage.

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives.

At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers, and patients.

Join us in driving growth and improving lives.

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